Ricoh Intelligent-Machine Devices (IM)

The University has a contract with Ricoh for Intelligent-Machine Devices (IMs) for each building across campus.  IMs can copy, print, and scan to email. This is the University's preferred way to print as it is the most cost-effective way of managing printing. If the IM copier in your location needs service, please place a call with the Help Desk:  IT Help Desk Portal

Ricoh Printer/Copiers with MUPrint by Building Name and Location

Click on the column headers to use the arrows to the right of the column title to sort. 

What happens when a local Ricoh printer/copier is down for service?

You may go to ANY other copier within your building to copy, release print jobs, or scan to email by using your PIN#.

Who orders and pays for paper for the Ricoh printer/copiers?

The purchasing and supplying of paper is the responsibility of either the Deans of the Colleges or the Administrative management within the building.

Who orders toner for the Ricoh printer/copier?

MU's Information Technology department will order toner in bulk for the Ricoh IM machines.  Open a ticket with the Help Desk to request toner: IT Help Desk Portal

Who orders staples for the copier?

MU's Information Technology department will order staples in bulk for the Ricoh IM machines.  Open a ticket with the Help Desk to request staples: IT Help Desk Portal

Who places service calls for the copier?

Open a ticket to request assistance with a Ricoh copier through the IT Help Desk Portal.   Someone from IT will be dispatched to assess the situation and place a service call with Ricoh, if warranted.