Through our Microsoft Campus Agreement, Microsoft currently provides Microsoft Office 365 to every student (while enrolled), free of charge.
This agreement enables users to install Office 365 on up to 5 compatible, personal Windows and Mac computers and/or tablets, including iPads. It also enables all Millersville users to utilize Office 365 applications and tools online for collaboration and OneDrive for easy, online file storage and sharing. Users can access Microsoft 365 through the MU Logins page and by selecting the Office 365 icon. Use your Millersville University email and password to log in to Office 365. If you need assistance, call the Help Desk @ 717-871-7777.
Installing Microsoft 365
Looking to install Microsoft 365 on your devices? Visit our wiki page for Installing Microsoft 365 apps for detailed support
Students, once you leave or are no longer enrolled in classes at Millersville University, you no longer have access to Microsoft 365. Graduates of Millersville University will have access to their Outlook email and 365 account for 3 months after graduation.
How do I log in to access Microsoft 365?
Follow the steps on our Accessing Microsoft 365 wiki page.
Microsoft Outlook is an email desktop application available for Windows, macOS, and Android devices. Outlook is also available on the web, within Microsoft 365. Millersville users can use their Millersville credentials to sign in to Microsoft to use their Millersville account, regardless of device or operating system.
Features in the new Outlook for Windows 11
Pin emails in your Inbox
Scheduling Emails to Send in Outlook
Using the new Sweep function in Outlook
Toggle/Switch between New and Classic versions of Outlook
By default, Windows 11 will run the new version of Outlook when you first start your machine. If there are features or workflows you use that aren't available in new Outlook as yet, you can toggle back to classic Outlook for Windows.
- To switch back to classic Outlook, select the toggle in the top right of the window. New Outlook will close, and a feedback window will appear. To switch back to the new version, select the toggle.
- Additionally, Windows now gives you the option to stay permanently in classic Outlook or to view classic just once and then go back to the new Outlook.
To make opening both applications (new Outlook and classic Outlook) easier, pin each app icon to the taskbar or Start. To do this, right-click the respective icons and select Pin to taskbar or Pin to Start.
Go to Start and begin typing Outlook.
Right-click Outlook (new) and select Pin to taskbar (or Pin to Start). Repeat for Outlook (classic).
- From the taskbar, you can then easily switch between the two versions of the app.
Basic Actions in Outlook
These support resources are for the 'new' version of Outlook, including new Windows 11 devices. Support for the 'classic' view (and the Windows 10 operating system) from Microsoft will be ending after October 14th, 2025.
Add an account to Outlook
On the View tab, select View settings.
Select Accounts > Email accounts. You can now add a new account.
- Under Email accounts, select Add Account, and select a Microsoft account from the dropdown menu or enter your MU email address. Click Continue.
If completing this for the first time on a device, enter your password for the account and select Done.
- If prompted, confirm the setup through authentication.
Create and Add an Email Signature in Outlook
To make your email signature meet Millersville's communication guidelines, Millersville users can access UCM's Brand Resource Center SharePoint page for more information.
- Select Settings.
Select Accounts > Signatures.
If you have more than one account added to the new Outlook, select the account you want to apply your email signature to.
Select New signature, then give it a distinct name.
In the editing box below the new name, type your signature, then format it with the font, color, and styles to get the appearance you want.
Select Save when you're done.
With your new signature selected from the list above the editing box, go to Select default signatures and choose whether to apply the signature to new messages and to replies and forwards. Or leave it blank and add the signature you want when composing a message.
Select Save again.
Change your timezone in Outlook
Select Settings, and then select Calendar > View.
Under Time zones, select the Display my calendar in time zone dropdown, and then select the option you want for your time zone. Millersville is in Eastern Standard Time (EST).
In the Label field, add a name for your time zone.
If you want to update your time zone when traveling across different zones, select the checkbox When I travel across time zones, ask me if I want to update my time zone.
Select Save.
Manage Language Settings
At the top of the page, select Settings
and then select General > Language and time.
In the Language (Country/Region) field, select your language.
Select Save.
Using the Search feature in Outlook
- Outlook's search box is a powerful tool to help you find messages, contacts, tasks, and calendar entries. You can type a number of phrases in the Search box at the top of the Outlook window. In addition to searching for different words and phrases, you can use various operators and keywords to narrow your search results.
- For the most up-to-date information on how to use the search feature please visit Microsoft's Using Search in Outlook support resources.
Viewing your Calendar Archives
Viewing Calendar Archives
With the New Outlook, users no longer have the ability to view events, meetings, etc., more than a year prior to the date it is when you are searching. Microsoft is aware that the ability to look more than a year back is not something built into the New Outlook; however, users can use Classic Outlook to view events, meetings, etc., for up to 5 years prior to the date when you are searching.
Check out our video tutorial on Viewing Calendar Archives in Classic Outlook.
For Windows users, this process can only be completed by installing and using the Classic Version of Outlook on your Windows device.
For Mac users, currently, you will need to open the University Virtual Desktop on your machine.
- You will select the Win 11 option, and in a new tab in your browser Windows 11 desktop will load and appear. You will be asked to make the Virtual Desktop full screen.
- Then, search for the Classic version of the Outlook application and open the application.
- You will have to connect your Millersville account, so follow the prompts and sign-in.
- Now, you can follow the steps below to view your calendar archive.
Additionally, upon signing in to Virtual Desktop and Classic Outlook, it may take a few minutes for all of your Outlook content to load including calendar archives.
To view calendar archives for up to 5 years prior, follow the steps below:
- With the Classic Version of Outlook open, click the More Apps icon
on the left side of the window. - Then, click the Folders icon
- Find and click the 'Online Archive - (username@millersville.edu)
- Click Calendar.
- Use the arrow navigation buttons to view your calendar events more than a year old, for up to 5 years.
- You can use the 'Change View' button to view all events in your calendar archive with the 'List view'.
- Then, select print, and choose 'table view' for the entire list to be printable.
Accessing Teams in Microsoft 365
These instructions are for use with the newest version of Microsoft Teams.
To access Microsoft Teams from your web browser
- In your web browser, open a tab and visit https://www.millersville.edu/logins/
- Click on the 'Microsoft 365' Icon
- Use your Millersville credentials and sign-in with your username and password.
- Once you are successful and logged in you will be at the Office 365 homepage. In the top left, click the 9-dot 'waffle menu'
- In the menu that opens, use your mouse to highlight Teams, and click the three vertical dots that appear, and select 'Open in a New Tab.'
- A new tab in your browser will open and you will now be signed in to Microsoft Teams in Office 365.
To access Microsoft Teams from your desktop application
- On your device, find and double-click on the icon that looks like this on your desktop:
- Use your Millersville email username at the login page and click 'Next'.
- You will then need to provide your Millersville email password in the following screen and authenticate as a user.
- Once you complete this task, you will be signed in to your Millersville account on the desktop application for the new Microsoft Teams
For More Help
Meetings in Microsoft Teams
Meetings in Teams include audio, video, screen sharing, and recording for effective collaboration across the Microsoft 365 platform, apps, and other resources. Users do not need to be a member of a Team to attend a meeting in Teams and can join a meeting from anywhere on any device.
Use the drop-down menus below for support links depending on the device you are using:
Recordings of meetings are available in different places depending on the type of meeting.
A recording could be processed and saved in the meeting organizer's OneDrive.
A meeting recording could show up in the meeting chat or channel conversation (if you’re meeting in a channel).
- Currently, guests and external attendees to meetings in Teams can only view the recording when it is specifically shared with them.
For more information on playing, sharing, copying, downloading, or deleting a recording please visit the links below:
- Playing, sharing, copying, downloading, or deleting a meeting recording
- Microsoft Clipchamp
- Moving a File From a Microsoft Team to Your OneDrive
For More Help
Microsoft Word is a word processing application that allows users to create a variety of documents that can be customized with fonts, templates, graphics, and more. Where possible, we will link directly to Microsoft's own support resources.
Create a document, format text, and add pictures in Word
Design and edit in Word
Sharing and Collaborating on a Document in Word
Tracking Changes in Word
Accessibility with Word
Data Sensitivity Labels
Data Sensitivity Labels - FAQs
What Are Data Sensitivity Labels?
Data Sensitivity labels are clickable electronic tags you apply to documents, emails, and other content in Microsoft 365 (Word, Excel, PowerPoint, Outlook). They help identify how sensitive the information is and apply the right protections automatically, which helps classify and protect University data, such as using encryption or restricted sharing—without disrupting your normal workflow. All files and emails will start with a default label of General, which is suitable for most everyday, non-sensitive content. If your file contains sensitive or confidential information or data, you’ll need to manually update the label to ensure its properly protected.
Check out the Data Labels Explained page for more information
Frequently Asked Questions
- What labels does MU use?
- How do I change the sensitivity level on a file or email?
- Why is the university using them?
- Do I have to use these labels?
- When should I change the sensitivity label on a file or email?
- What if I’m not sure which label to pick?
- What protections are applied?
- If I apply a label to an email, does it also protect the attachments?
- What do the headers and footers mean on my document or email?
- How do I send a Sensitive or Restricted email to someone outside the university?
- Someone I shared a file with says they can’t open it. What should I do?
- Do external users need Microsoft 365 to open labeled files?
- Can I collaborate with people outside the university on Sensitive or Restricted files?
- I’m seeing a “Restricted” header on a document someone sent me. Can I remove it?
- Explore Further
What labels does MU use?
General: For everyday, non-sensitive information. This includes most of your work that doesn't contain personal details or confidential university business. Example: A public event flyer, a course syllabus.
Sensitive: This is for data not meant for the public. It's often restricted to internal university use. Example: departmental budgets, internal meeting notes.
Restricted: This is for the most confidential data, which is often protected by law. Unauthorized sharing could cause significant harm. Example: A spreadsheet of Social Security Numbers, credit card information.
How do I change the sensitivity level on a file or email?
It only takes a click to make the change! View the How to Change Data Labels page to see where to click to make the change
Why is the university using them?
To better protect our data—like student records (FERPA), financial information, and personal details—and reduce the risk of accidental exposure or data breaches.
Do I have to use these labels?
Yes—but they’re designed to be easy. Because every file starts with a General label, you’ll only need to change the label when the content requires additional protection.
When should I change the sensitivity label on a file or email?
By default, all emails and documents are labeled “General.” You should update the label if your content includes confidential, internal, or regulated information—like student records, contracts, or health data. See examples and guidance on the Understanding Data Labels page.
What if I’m not sure which label to pick?
Review the examples on the Understanding Data Labels page. It shows common scenarios to help you choose the right label based on the type of information you're working with.
What protections are applied?
Depending on the label, Microsoft 365 may apply:
Encryption
Restricted editing or sharing
Watermarks or headers
These protections help keep data secure, even if a file is sent to the wrong person.
See more information on the Understanding Data Labels page.
If I apply a label to an email, does it also protect the attachments?
Yes—for Office file attachments (like Word or Excel). If they don’t already have a label, they will automatically inherit the label and protections of the email. Non-Office files (like PDFs or images) are not labeled automatically but are still protected within the encrypted message body.
What do the headers and footers mean on my document or email?
These are visual reminders of the sensitivity level.
🟡 Sensitive adds a footer: "University Sensitive Data"
🔴 Restricted adds a header: "Restricted University Data" or "RESTRICTED" in emails
They help ensure you're aware of the content’s sensitivity and can’t be removed without changing the label.
How do I send a Sensitive or Restricted email to someone outside the university?
Emails labeled Sensitive or Restricted are automatically encrypted when sent outside of Millersville. Once you apply the appropriate label, you will send the email like normal. The recipient will get a secure message and must verify their identity before viewing it.
Someone I shared a file with says they can’t open it. What should I do?
If you shared a 🟡 Sensitive or 🔴 Restricted file externally, the recipient must verify their identity. They can do this by:
Signing in with a Microsoft or Google account
OR using a one-time passcode sent to their email
Reassure them this is a standard security step and doesn't require any subscription.
See step by step instructions on the Sending Sensitive or Restricted Emails Outside MU page.
Do external users need Microsoft 365 to open labeled files?
No. External recipients don’t need a subscription—just a web browser and access to their email. They can verify their identity and view or edit the document online.
See step by step instructions on the Sending Sensitive or Restricted Emails Outside MU page.
Can I collaborate with people outside the university on Sensitive or Restricted files?
Yes, as long as they can authenticate their identity. These protections allow secure collaboration with partners, vendors, or researchers at other institutions, without compromising the data.
I’m seeing a “Restricted” header on a document someone sent me. Can I remove it?
No. The header is part of the label and can’t be removed unless the sensitivity level is changed—which only some users have permission to do. It’s a built-in security feature.
Explore Further
Copilot AI by Microsoft
Accessing Microsoft's Copilot
Millersville supports the use of these two tools specifically because both Microsoft and SysAid enable enterprise data protection, which means prompts and responses are secure, private, and never shared with a machine or a human. The enterprise data protection also protects users from copyright risks, and none of the data shared in any of the chats is used to train the AI.
More information about Microsoft's enterprise data protection, as well as SysAid's data protection.
As of April 15, 2026, Microsoft removed direct Copilot chat from Word, Excel, and PowerPoint for users without a paid subscription. Copilot can still be accessed from the desktop app or via the web, but without a paid license, it will no longer appear within the Microsoft applications in 365.
Use Copilot for support in proofreading any content. Copilot can also help you craft your ideas. Use Copilot as your workplace colleague, classmate, or peer, asking it for ideas, support, insights, and help using a variety of tools, especially Microsoft products.
From a Windows device: If you have Windows 11, Copilot is integrated within various Microsoft applications and the Edge web browser. Logging into your device with your MU credentials will sync them, enabling your personalized Copilot experience on that device.
From a Mac device: visit Microsoft 365 Online - Millersville, and click Copilot from the menu options after signing in.
This page is what the sign-in will look like. You will use your Millersville email, click Next, and type your password. You will also be required to authenticate yourself as a user.
Upon authenticating, it should reroute you to a personalized experience of Copilot in Microsoft 365 that looks similar to the image below (image taken in Dark Mode) on both a Windows and a Mac device.
Looking for another application? Check out our full listing of support. For even more information on the applications and their features, visit Microsoft's Support Library for Microsoft 365.
IT Help Desk at Millersville
Help Desk Contact Info
Phone: 717-871-7777
Location: Boyer Building
Email: Help.Desk@millersville.edu
Hours:
Call Center/Technical Assistance Center
- Fall/Spring Semesters:
- M-TH 8AM - 6:30 PM EST, F 8AM - 5PM EST
- Winter/Summer Sessions:
- M-F 8AM - 4PM EST
Classroom Hotline: 717-871-7280
After Hours D2L Help: 877-325-7778
Technical Operations 'Tech Ops' Contact Info
Audio/Video/Lighting/Electronic Support
for University Campus functions
Phone: 717-871-7689
Location: SMC
Email: TechOps@millersville.edu
Chat with our AI HelpDesk Support, Squawk!
