Browse by Important Topics for Faculty & Staff
- Windows 11
- Telephone Self-Help
- Ricoh Copiers
- Self-Service Password Portal
- Admin by Request for Administrator Rights
- Using the myAccount@MU Password Portal
- Logins
- Computer Ordering Information - Faculty & Staff
- Welcome to the D2L Resources Wiki
- Instructional Design
- Microsoft Office and 365
- Adding Shared Mailboxes
- Zoom
Browse the full list of support topics
- Accessing Voicemail From Off-Campus
- Finding the MAC Address of a Device
- Banner, Hyperion and Onbase Access through MyDesktop VDI
- Computer Ordering Information - Faculty & Staff
- Course Websites
- Departmental Websites
- Email Overview
- Fax Services
- File Storage
- Getting a Service Tag using Command Prompt
- Getting Started with your New Device
- How do I change my voicemail password?
- How to Access and Submit Time Worked in ESS using Fiori Self Service
- How to Securely Access Faculty Personnel Files
- Installing Minitab on a personal device
- IT Remote Resources
- Logging Into Your Computer
- Logins
- Millersville Accounts Overview
- Paper Test Scoring
- Payroll Office: Electronic Signature for Timesheets
- Payroll Office Macro for Attachments
- Personal and Research Websites
- Remote Support Information
- MUPrint, Millersville's Print Management System
- Tech Talks
- Telephone Self-Help
- Call forwarding
- Cisco Phone Extension Mobility
- Conference call setup and scheduling
- How do I get my phone setup or assigned to me?
- How to get Webex Calling (Formerly Jabber)
- Jabber Installation Android
- Jabber Installation for IOS devices
- Jabber Resources
- Jabber Troubleshooting Tips
- Out of office or Alternate Voicemail Greeting
- Submitting Jabber Android Logs
- Telephone System Voicemail Map
- Voicemail Instructions
- Voicemail is full, but shouldn't be
- Voicemail off-campus access
- Voicemail PIN Problems
- Webex 911 Instructions
- Webex Calling 911 Location Information
- Webex Migration
- VDI Loaner Laptops
- Web Form Best Practices
- Windows 11
IT Help Desk at Millersville
Help Desk Contact Info
Phone: 717-871-7777
Location: Boyer Building
Email: Help.Desk@millersville.edu
Hours:
Call Center/Technical Assistance Center
- Fall/Spring Semesters:
- M-TH 8AM - 7PM EST, F 8AM - 5PM EST
- Winter/Summer Sessions:
- M-F 8AM - 4PM EST
Classroom Hotline: 717-871-7280
After Hours D2L Help: 877-325-7778
Technical Operations 'Tech Ops' Contact Info
Audio/Video/Lighting/Electronic Support
for University Campus functions
Phone: 717-871-7689
Location: SMC
Email: TechOps@millersville.edu