Use the buttons below to visit the specific IT help resources you need for success!
Squawk AI at Millersville
Accessing Squawk
Squawk AI can be accessed by clicking the image below, visiting the IT Self Help page and clicking the icon, or through the IT HelpDesk Portal.
Millersville supports the use of these two tools specifically because both Microsoft and SysAid enable enterprise data protection, which means prompts and responses are secure, private, and never shared with a machine or a human. The enterprise data protection also protects users from copyright risks, and none of the data shared in any of the chats is used to train the AI.
More information about Microsoft's enterprise data protection, as well as SysAid's data protection.
Use Squawk for IT-related questions, and if Squawk cannot get you the correct answer, Squawk will submit a Help Desk ticket for you!
Appropriate use of any Generative AI includes citing it as a source when used or consulted in the completion of any academic activity.
For suggestions on how users can utilize Generative AI at Millersville, consider reading the articles in the IT Newsletters.
Additional Student Resources On Campus
A full list of IT Student-Related Support
- Computer Labs
- Connecting to WiFi/Internet
- New Marauders
- Printing in Campus Labs
- Student Accounts Overview
- Activating your MU Accounts
- Adobe Creative Cloud Suite
- Banner Student Information Forms
- D2L
- Green MU-IT
- Microsoft 365
- MU Alert
- MU Mobile App
- Respondus Lockdown Browser and Monitor
- Student Account Management
- Third-Party/Parent Payment Portal
- Wolfram Mathematica Install
- Zoom for Students
- Technical Assistance Center (TAC) operations for Millersville University students
IT Help Desk at Millersville
Help Desk Contact Info
Phone: 717-871-7777
Location: Boyer Building
Email: Help.Desk@millersville.edu
Hours:
Call Center/Technical Assistance Center
- Fall/Spring Semesters:
- M-TH 8AM - 7PM EST, F 8AM - 5PM EST
- Winter/Summer Sessions:
- M-F 8AM - 4PM EST
Classroom Hotline: 717-871-7280
After Hours D2L Help: 877-325-7778
Technical Operations 'Tech Ops' Contact Info
Audio/Video/Lighting/Electronic Support
for University Campus functions
Phone: 717-871-7689
Location: SMC
Email: TechOps@millersville.edu
Chat with our AI HelpDesk Support, Squawk!
