Zoom is a system available for hosting and participating in online meetings, presentations, and conferences related to synchronous or asynchronous coursework and University interests. All current Millersville University students, faculty, and staff have accounts within the system. Accounts are activated the first time users log in and authenticate into Zoom to manage meetings or enter their personal meeting room. Zoom resides at https://millersville.zoom.us/ and is accessible from any device with internet access.
FERPA Reminder
The Family Educational Rights and Privacy Act (FERPA), the federal student educational records privacy law, protects the privacy and confidentiality of student education records. Student education records include but are not limited to information such as grades, student coursework, or images/audio/or video recordings of identifiable students. For more information on what constitutes a FERPA issue and violation of student education records or if you have any questions, don't hesitate to contact Registrar Alison Hutchinson
Zoom Meeting Support
- Creating or Scheduling a Meeting in Zoom
- Authentication Options for Scheduling Zoom Meetings
- Enabling AI Companion in Zoom
- Enabling a Waiting Room in Zoom
- Entering your Personal Meeting Room in Zoom
- Recording a Zoom meeting
- Polling in Zoom Meetings
- Using Breakout Rooms in a Meeting
- Sharing your screen in a Zoom meeting
- Downloading, Sharing, or Deleting Zoom Cloud Recordings
Zoom Whiteboard Support
- Adding a page to the Zoom Whiteboard
- Creating a MindMap in Zoom Whiteboard
- Embedding Content using the iFrame widget
- Managing Whiteboards from the Whiteboard Dashboard
- Sharing a Whiteboard
- Using the Draw Tool on the Whiteboard
- Using the Select Tool on the Whiteboard
- Uploading documents and images to the Whiteboard
Zoom's Official Support Resources
For more specific help with Zoom, see Zoom's support:
Training or Assistance
Faculty and staff can request one-on-one training or assistance from a member of the Instructional & Technology Support team via email at Help.Desk@millersville.edu or by calling the HelpDesk at (717) 871-7777.
Students can visit the Digital Learning Studio in McNairy Library for help using Zoom for course assignments.
Zoom is not intended for personal use outside of a course and/or University interests.
IT Help Desk at Millersville
Help Desk Contact Info
Phone: 717-871-7777
Location: Boyer Building
Email: Help.Desk@millersville.edu
Hours:
Call Center/Technical Assistance Center
- Fall/Spring Semesters:
- M-TH 8AM - 7PM EST, F 8AM - 5PM EST
- Winter/Summer Sessions:
- M-F 8AM - 4PM EST
Classroom Hotline: 717-871-7280
After Hours D2L Help: 877-325-7778
Technical Operations 'Tech Ops' Contact Info
Audio/Video/Lighting/Electronic Support
for University Campus functions
Phone: 717-871-7689
Location: SMC
Email: TechOps@millersville.edu
Chat with our AI HelpDesk Support, Squawk!
