There are no feature or tool changes being made to the Millersville D2L system on Friday November 20, 2015 that will affect students or instructors.

Due to scheduled, monthly maintenance, D2L will be unavailable from 1 a.m. to 7 a.m. Eastern on Sunday, November 8. No patches or upgrades to D2L are planned for this maintenance period. Instead, this monthly, scheduled downtime allows technicians at D2L, Inc.'s data center to perform necessary server hardware and networking equipment upgrades.

Upcoming monthly maintenance dates:

  • November 8, 2015
  • December 13, 2015 (cancelled)
  • January 10, 2016
  • February 14, 2016
  • March 13, 2016
  • April 10, 2016



The purpose of National Distance Learning Week (NDLW) is to generate greater awareness and appreciation for distance learning, including K-12, Higher Education, Corporate and Military, while recognizing leaders and best practices in the field.


For schools, colleges, and corporations to conduct local events during NDLW to celebrate and promote the field of online learning.


November 9 - 13, 2015


Professionals engaged in the day-to-day practice of distance learning (schools, colleges, corporations, military) and individuals and organizations providing products and services being distributed via online, video conferencing and satellite technologies

Free Webinars

  • Monday, November 9, 2015
    • 10:00 am Eastern:
      • Accessibility and Usability in Online Courses
      • by Cecelia Green (Quality Matters)
    • 1:00 pm Eastern:
      • Discover The Latest Mobile Learning & Collaboration Technology
      • by Derek Lundsten, CEO (Scrimmage)
  • Tuesday, November 10, 2015
    • 10:00 am Eastern:
      • Keep Them Begging for More: Professional Development That Matters
      • by Dr. Roseann Torsiello and Barbara Monaghan 
(Berkeley College)
    • 1:00 pm Eastern:
      • CBE: Employers and Employability (Pearson)
      • by Ed Sargent, Project Director PACE-IT, VP of Workforce Development /Training (Edmonds Community College); Mary Hendrix, Ph.D, Vice President Student Access & Success Texas Affordable Baccalaureate Program (Texas A&M University)
  • Wednesday, November 11, 2015
    • 11:30 am Eastern:
      • Distance Learning Resources in Telehealth
      • by Janet Major, Associate Director for Facilities, Arizona Telemedicine Program (Arizona Health Sciences Center)
, USDLA Board Member, Telehealth
    • 1:00 pm Eastern:
      • Virtual Presence: Inspire and Engage in the Virtual Classroom and Beyond
      • by Kate Nugent, Facilitator and Director of Product & Training (The Ariel Group)
    • 2:00 pm Eastern:
      • USDLA Chapter Program Overview
      • by Ken Conn (USDLA)
  • Thursday, November 12, 2015
    • 10:00 am Eastern:
      • Company’s Coming. Get Out The Good China!
      • by Pam Birtolo and Amy McGrath (Global Personalized Academics)
    • 1:00 pm Eastern:
      • 10 Signs That the Shift to Digital Is Underway – and 5 Ways to Get Ahead of the Curve!
      • by John Watson, President (Evergreen Education Group), lead author of the annual Keeping Pace Report; Mickey Revenaugh, co-founder (Connections Education) and Board President (iNACOL)
  • Friday, November 13, 2015
    • to be determined

For more information about these free webinars, and to register for them, please see the 2015 NDLW Webinar Schedule & Registration page.

For more information on NDLW

contact USDLA at 617.399.1770 or today!

PowToon Trial Open

PowToon is now available in MU Video. To create a PowToon:

  1. Go to MU Video.
  2. Log in.
  3. Click "Add New".
  4. From the menu that opens, select "Create a PowToon".

For more information on creating PowToon animations, please see:

At this time, you can only create new PowToon animations from within MU Video. Once you've created a PowToon though, you can embed it within D2L using Insert Stuff.

Please bear in mind that this is a trial. Should you find PowToon useful (or not!), please let the IT Help Desk or the Instructional & Technology Support team know.


EDITED: added PowToon Quick Start User Guide (PDF)

PowToon in MU Video

What is PowToon?

PowToon allows you to create animated videos and presentations that can include voice overs and background music.

How do I get PowToon?

For Millersville's PowToon trial, you won't need to download or install anything. You'll create, share, and view PowToon animations from within MU Video, right in your web browser.

What is this trial?

Right now, the companies that make the software behind MU Video and PowToon are working together on the integration between their two systems. Millersville University is joining the beta test of that integration.

Because this is a beta test, you may encounter bugs or other problems while using PowToon in MU Video. If you do, please tell the IT Help Desk about them.

How do I create a PowToon in MU Video?

Please see the video below.

If your web browser does not display, or properly play, the embedded video above, please watch the video on its own, external page.

When the trial ends, will Millersville keep PowToon?

If enough people find PowToon in MU Video effective for teaching and learning, and if the price is right, we'll consider it. Please share your thoughts on PowToon in MU Video, your stories of success of success (or failure!), with the IT Help Desk.

Due to scheduled maintenance, Blackboard Collaborate will be partially unavailable from 4:00 a.m. to at least 4:30 a.m. Eastern on Friday, October 16. During the maintenance period, you:

  • will not be able to join Blackboard Collaborate sessions
  • will be able to continue participating in, or leading, Blackboard Collaborate sessions you joined prior to the maintenance period

Blackboard anticipate they will be able to complete maintenance within a half hour. However, should they encounter unexpected difficulties during their system maintenance, they may extend the maintenance window until 6 a.m. Eastern on Friday, October 16.

The D2L system will not be affected by this Blackboard Collaborate maintenance. Only Blackboard Collaborate—available from within D2L's Online Rooms tool—will be affected.

There are no feature or tool changes being made to the Millersville D2L system on Friday October 16 2015 that will affect students or instructors.

Information Technology Maintenance / Outage
Network Maintenace


IT will be upgrading the campus firewalls, campus core and datacenter core networks.

IT Maintenance / Outage Timeframe

  • Beginning Outage: October 19, 2015, 5:00 PM Eastern
  • Ending Outage: October 19, 2015, 9:00 PM Eastern

Campus Impact

Campus services including but not limited to: authentication services, email, web - wiki/blogs/portal, file shares, virtual desktops, enterprise applications - banner/hyperion/onbase will be unavailable for periods of time during the outage.

Please contact the Help Desk at 871-7777 or with any questions or concerns.

Due to scheduled, monthly maintenance, D2L will be unavailable from 1 a.m. to 7 a.m. Eastern on Sunday, October 11. No patches or upgrades to D2L are planned for this maintenance period. Instead, this monthly, scheduled downtime allows technicians at D2L, Inc.'s data center to perform necessary server hardware and networking equipment upgrades.

Upcoming monthly maintenance dates:

  • October 11, 2015
  • November 8, 2015
  • December 13, 2015
  • January 10, 2016
  • February 14, 2016
  • March 13, 2016

Due to scheduled database maintenance on the REEF Polling servers, REEF Polling will be unavailable from 9 p.m. Eastern on Saturday, September 26, to 2 a.m. Eastern, on Sunday, September 27. REEF Polling will be completely unavailable during this database maintenance period.

The D2L system will not be affected by the REEF Polling database maintenance. Neither will the non-REEF portions of i>clicker be affected. Only REEF Polling—which can be used independently of, or in combination with, D2L and/or i>clicker—will be affected and unavailable.


You may now use MAX to request Winter and Spring 2016 D2L course shells.

  • The instructions for requesting courses are available in the D2L Resources wiki.
  • As you make a course request in MAX, the D2L Course tool there will present you with a default name for your new shell, and at that time, you can adjust the name as you like. If you accidentally skip that renaming opportunity, or decide upon a better name later, you can rename your course shell right from within D2L.
  • If you want to combine two or more sections (CRNs) into a single D2L course shell, please use the combined course request option in MAX's D2L Course tool. Attempting to combine shells after they have been created will take days away from the time you have to work on building your course and may force you to re-upload or recreate course materials.
  • While the D2L Course tool in MAX won't let you and a colleague combine your sections into one D2L course shell, the help desk can assist with that. So, if you want to combine sections with a colleague, please do not request independent shells using MAX. Instead contact the help desk with your request.
  • If you have any questions, please contact the help desk.


  • The enrollment type "# of Groups of #- Self Enrollment" has been renamed "# of Groups, Capacity of #- Self Enrollment".
  • Self enrollment type groups have new features including an option to Set Self Enrollment Expiry Date.
  • When creating or editing a group category, a "Group Prefix" field is now present.


The login error message problem was resolved by 10:52 a.m. Eastern on Friday, September 11, 2015. Logins using the "Login" and "InCommon Login" buttons are working normally.

D2L, Inc. technicians corrected the problem by updating some of the authentication configuration files on D2L servers.

Error Message on Attempted Login

At this time, attempting to log in to D2L using either the "Login" or "InCommon Login" button fails. Both buttons lead to an "Internal Error" message page rather than a normal login page.

Millersville Information Technologies staff notified D2L, Inc. of this problem, and D2L technicians are investigating.

For now:

  • If you are a Millersville University student, faculty, or staff member, please log in using the "Guest Login" link and your normal username and password.
  • If you are a Kutztown University student, the "Guest Login" link will not work for you. Please wait while Millersville Information Technologies staff work with D2L to resolve this issue.

Due to scheduled maintenance at the Turnitin data center, all Turnitin services, including Plagiarism Detection and GradeMark, will be unavailable from 10 a.m. to 2 p.m. Eastern, on Saturday, 19 September 2015. The Turnitin company recommend instructors modify assignment due dates to fall before, or several hours after, the maintenance period.

The D2L system itself will not be affected by the Turnitin maintenance period. Only the Turnitin services, available from within D2L's dropbox tool, will be affected and made unavailable.

Resolved - Sunday, 30 August 2015

As of 8:00 a.m. Eastern, on Sunday, 30 August 2015, the system is functioning normally.

Update - Sunday, 30 August 2015

At 6:00 a.m. Eastern, on Sunday, 30 August 2015, D2L, Inc. announced they have corrected the problems that caused errors and timeouts during login and use of the D2L system. Millersville University IT staff are monitoring the system.

Initial Notice

As of 6:35 p.m. Eastern, on Saturday, 29 August 2015, a problem with the D2L system is generating error messages and preventing use of the system. D2L, Inc. are aware of the problem, and technicians at the D2L data center are working to restore service.