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Outlook

Outlook can be set up on smart phones that have Exchange support, either as a built in App, or one that can be downloaded separately. This will sync your email and calendar on your phone.

Setting up Outlook Email on Iphones:

  1. Tap Settings > Mail, Contacts, Calendars > Add Account > Microsoft Exchange
  2. Type in Full Email address (First name.Last name@millersville.edu)
  3. Type the domain name as muad
  4. Type Username (first name initial last name, ex. "John Doe" jdoe)
  5. Type password (Outlook Password)
  6. Tap Next
  7. Make sure email is correct in Email field
  8. For Server name, type mail.millersville.edu
  9. Make sure domain says muad and username and password are correct.
  10. Tap Next
  11. Turn on Mail and Calendars. (Contacts will not transfer from the global address book. Only the address you personally save under the contacts tab in Outlook will show up if you turn on contacts.)

Note: SSL usually has to be turned on.

Setting up Outlook Email on Android:

  1. Tap Menu>Settings>Accounts and sync>Add account>Microsoft Exchange or Corporate
  2. Type in Full Email address (First name.Last name@millersville.edu)
  3. Type password (Outlook Password)
  4. Tap Next (If a warning shows up press Yes/Accept)
  5. Tap Manual Setup (If there is not a manual button, skip to step 6)
  6. For Domain\username type muad\username (ex. "John Doe" muad\jdoe) (If username and domain are separated, type muad as domain and your username in the username field)
  7. Make sure Password is typed in correctly
  8. For Exchange server type mail.millersville.edu
  9. Make sure "Use secure connection (SSL)" is checked
  10. Tap next (If a warning shows up press Yes/Accept)
  11. Make your adjustments to your email options. Make sure to select Calendar. (Contacts will not transfer from the global address book. Only the address you personally save under the contacts tab in Outlook will show up if you turn on contacts.)
  12. Tap Next
  13. Name your Account and Tap Done. (If a warning shows up tap Activate/Yes)

Note: Not all Android devices have the same step by step setup but will use the same information.

Changing Outlook Password on Iphone:

  1. Select Settings
  2. Click on Mail, Contacts, Calendars
  3. Click on your Millersville Acccount
  4. Select Account (shows your email Email Address)
  5. Change your password in the password field
  6. Click on Done and then click on Done again

Changing Outlook Password on Galaxy S III:

  1. Open your email app
  2. Press your Menu button (Bottom Right)
  3. Press settings
  4. Select your Millersville account.
  5. Scroll down to Exchange server settings and select it
  6. Change your password
  7. Scroll down to Done and press it
  8. Click OK to any security messages pop ups and back out of settings.


Help Desk

Help Desk Contact Info

Location: Boyer Building
Phone: 717-871-7777
Email: help@millersville.edu
Hours:
Call Center

  • Fall/Spring Semesters:
    • M-Th 7:00am - 7:00pm EST
    • F 7:00am - 5:00pm EST
  • Summer Sessions:
    • M-F 7:00am - 5:00pm EST

Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 7:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST

1 Comment

  1. It's important to note that it is necessary to be connected to the MU Wi-Fi network when setting up Microsoft Exchange on a smartphone for the very first time.