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h1. Help Desk

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h4. Call Center Phone: 717-871-7777{align}

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h4. Email: [help@millersville.edu|mailto:help@millersville.edu] {align}
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h4. Classroom Hotline: 717-871-7280
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h1. Online Resources


h3. *Student Resources*

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{deck:id=students}
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{panel}{*}Current Students*
* Overview of Tech on Campus: [ittac:it4students]
* Portal Login (Outlook, MAX, D2L, MU Alert and more) \- [myVille Portal|http://www.millersville.edu/logins/]
** [Logins and Services Directory|ittac:Logins]
* Campus Labs: [ittac:Computer Labs] 
* Printing on Campus: [ittac:Printing in Campus Labs]
* Self service maintenance for MAX, myVILLE and D2L: [Student Account Maintenance|https://myaccount.millersville.edu/]
* On Campus Computer Help: [Technical Assistance Center (TAC)|ittac:Technical Assistance Center (TAC) operations for Millersville University students]
* Want to work for IT? [Student Employment Application|http://www.millersville.edu/infotech/forms/swat-application.php]
{panel}
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{card:label=New Students}

{panel}{*}New Students*
* Overview of Tech on Campus: [ittac:it4students]
* Portal Login (Outlook, MAX, D2L, MU Alert and more) \- [myVille Portal|http://www.millersville.edu/logins/]
** [Logins and Services Directory|ittac:Logins]
* Self service maintenance for MAX, myVILLE and D2L: [Student Account Maintenance|https://myaccount.millersville.edu/]
* [Bringing a computer to campus|https://wiki.millersville.edu/display/ittac/What+Students+Need+to+Know+About+Bringing+a+Computer+to+Campus]: what students need to know
* [myVILLE Tech|https://wiki.millersville.edu/display/ittac/myVILLE+Tech+-+Keeping+You+Connected]: keeping you connected, overview of IT services, programs and communication
* [MU Mobile App|https://itunes.apple.com/us/app/millersville/id445878332?mt=8]: quick links to important information
* [IT 101|https://wiki.millersville.edu/display/ittac/IT+101]: the basics, what you need to know
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h3. *Faculty & Staff Resources*

{composition-setup}{composition-setup}
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{card:label=Application Database User Guides}

{panel}{*}Application Database User Guides*

* Banner
** [ittac:Application Support]
** [Banner Information|ittac:Banner Student Information Forms]
** [ittac:Logging on to Banner]
* [Degree Audit|http://www.millersville.edu/registrar/degreeaudit/]
* [ittac:Hyperion]








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{card:label=Commonly Used Software}

{panel}{*}Commonly User Software*

* [ittac:Adobe Products]
* [Anti-Virus Software|ittac:Anti-Virus Software]
* [ittac:Barracuda Spam Firewall]
* [Cascade User's Guide|cascade:Cascade Server User's Guide]
* [ittac:Kaltura MediaSpace]
* [ittac:Mathematica Install]
* OnBase Documentation \- [onbase:Home]
* Outlook
** [ittac:Outlook Profile Setup]
** [ittac:Faculty & Staff Outlook Email on Smart Phones]
* [ittac:Turnitin GradeMark]




{panel}
{card}

{card:label=Services Offered}

{panel}{*}Services Offered*

* Portal Login (Outlook, MAX, D2L, MU Alert, Cascade and more) \- [myVille Portal|http://www.millersville.edu/logins/]
** [Logins and Services Directory|ittac:Logins]
* [Computer Ordering Information - Faculty & Staff|ittac:Computer Ordering Information - Faculty & Staff]
* D2L
** [d2ldocs:Home] \- D2L login/Information Page
** [D2L] \- Resource Listing
** [instructdocs:Instructional & Technology Support Service Catalog]
** [ittac:Kaltura MediaSpace]
* [Remote Support Information (Bomgar)|ittac:Remote Support Information (Bomgar)]
* [ittac:Ricoh Copiers]
* [ittac:Telephone]
* [ittac:Videoconferencing and ITV]
* [ittac:Virtual Desktop Clients]
* [ittac:Websites]










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Emergency Notification: MU Alert System