Help Desk - x7777

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Help Desk Services

Help Desk service offerings, references to technical information and resources available to the MU community, answers to many technology questions, as well as up-to-date information are a few of the things you will find here.

For further assistance, call the Help Desk (717) 871-7777 or email help@millersville.edu.  The Help Desk should always be your first point of contact for technology issues.  Help Desk technicians will properly assign all issue to the appropriate technical support staff for those that cannot be resolved over the phone.

To better assist you with your technology issue, please have the IT tag# of your computer or printer ready to give to the technician.  IT tags are either metal Millersville property tags that begin with an "A" or "B" or white bar coded tags that begin with "IT".  IT tags for thin or zero clients can be found on the pull tab on the back of a thin client or on the bottom of a zero client.

A visit to the Technical Assistance Center (TAC), Boyer Building, Room 119 on the southwest side of campus will provide faculty with test scoring and survey analysis services and onsite troubleshooting for student computers and laptops.

Help Desk "Heads Up"


Help Desk

Help Desk Contact Info

Location: Boyer Building
Phone: 717-871-7777
Email: Help@millersville.edu
Hours:
Call Center

  • M-Th 7am - 9pm
  • F 7am - 5pm

Walk-in Technical Assistance Center (TAC)

  • Fall/Spring Semesters:
    • M-Th 8am - 9pm, F 8am - 5pm
  • Winter/Summer Sessions:
    • M-F 8am - 5pm
Emergency Notification: MU Alert System 
Technology in the Classroom

Classroom technology down? Call 717-871-7280 for assistance.

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Search the IT Technical Assistance Center

Campus Labs

Need toner or paper? Paper jam in printer? Call Help Desk 717-871-7777.


Online Resources

Student Resources

Faculty & Staff Resources

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