Technical Assistance Center (TAC)
TAC is a no-appointment, walk-in service provided by the Millersville University department of Information Technology and funded by the Student Technology Fee, located in the Boyer Building. TAC technicians provide technology assistance free-of-charge to students, and specialize in solutions to problems concerning internet connectivity and personal computing devices. TAC's directive is to minimize student personal computing device downtime by offering "computer software support, information, and education" to Millersville University students.
TAC technicians may also be able to provide services to students that are not listed above, so students may contact TAC to see if TAC technicians can provide a solution to one's problem. While TAC offers solutions to many problems that students may encounter with their technology, many problems may be resolved over a telephone by using the Millersville University Information Technology Help Desk, a free-of-charge call-only service. Both the TAC and Help Desk phone numbers and e-mail addresses are as follows for contact:
(1): If found necessary by a TAC technician, and at the discretion of the student, TAC may reinstall operating systems using student-provided "original media and official license codes".
(2): TAC does not "guarantee the backup or recovery of lost data".