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Ricoh Multi-Function Devices 

  • The University has a contract with Ricoh for Multi-Function Devices (MFDs) for each department. MFDs can copy, print, scan to email and in some cases fax.
  • The use of the departmental MFD is the preferred way to print as well as the most cost-effective way of managing printing.
  • Under the contract toner and service are provided for each MFD.  Paper is supplied by the department.  To order toner or to place a service call, please have the serial number of your MFD handy and go to
  • You can manage many functions of your MFD online via Ricoh's Web Image Monitor.  Simply type your MFD's IP address into a browser.  If you do not know your MFD's IP address click here: Ricoh - How to Obtain your copier's IP Address
  • Millersville's Technology Help Desk (717) 871-7777 can offer limited support for any issues involving connectivity between these Ricoh copiers and University equipment.

Below are some guides to some of basic functions involving Ricoh copiers:

Ricoh Copier Installation

How to Check Ricoh Copier or Printer Counts

Utilizing User Codes:

Ricoh Copier Training Packet

Help Desk

Help Desk Contact Info

Location: Boyer Building
Phone: 717-871-7777
Call Center Hours

  • M-Th 7:00am - 11:00pm EST
  • F 7:00am - 5:00pm EST
  • Sun 3:00pm - 11:00pm EST

Walk-in Technical Assistance Center (TAC) Hours

Allegheny House

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 9:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST
Emergency Notification: MU Alert System