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Setting up an Outlook Profile on a PC with Office 2010 or newer:

Go to control Panel. If not already done, change the view to Large or Small icons so you see all the features.

Click on the Mail (32 bit) icon to bring up the main panel.

Click Show Profiles (bottom button).

On the next panel click Add and insert a label for the profile (usually the user's name).

On the next screen click the radio button, "Manually configure server settings or additional server types".

Choose Microsoft Exchange or compatible service

On the next screen set the following:

Server: (this may change after checking names)

Use Cached Exchange Mode (uncheck)

User name: type in the user id and hit Check Names. Make sure the name fills in and is underlined.

Please do not touch the More Setting button unless told to do so.

Click Next and Finished until all the windows close. You are done with the setup.

When you open outlook make sure you use muad\ before your user name.

Once logged in, the added mailbox will appear in the left column and can be expanded by clicking on the carat. If you cannot get access to the folder, email or call the Help Desk (x7777). Be sure to report the exact user name that was logged in at the time. (example of Help Desk shown for illustration purposes).

Help Desk

Help Desk Contact Info

Location: Boyer Building

Phone: 717-871-7777


Classroom Hotline: 717-871-7820

Call Center

  • Fall/Spring Semesters:
    • M-Th 7:00am - 7:00pm EST
    • F 7:00am - 5:00pm EST
  • Summer Sessions:
    • M-F 7:00am - 5:00pm EST

Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 7:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST