A quick guide to understanding where to use which username and password.

ACRONYMS

MU

Millersville University Websitewww.millersville.edu

M#

Your University identifying number, located on your MU ID card (begins with M00...), aka MU ID
  • Uppercase M followed by eight numbers is used to identify you in the university database
  • Located on your university ID card

myVILLE

Online user portalhttps://millersvilleuniversity.sharepoint.com/sites/myVILLE

ESS

Employee Self Servicewww.millersville.edu/logins/

D2L

Name of online education platform at Universitywiki.millersville.edu/display/d2ldocs/Home

EMAIL

Microsoft Outlookwww.millersville.edu/logins/

MAX

Banner Web Information Servicewww.millersville.edu/logins/

Password Reset or Forgot my password


How do I get my usernames and passwords?

  • Typically you will receive your “M#” from the HR office. You may receive your Outlook email address and initial email password from your departmental office.
  • Ultimately you will receive an email from IT Help Desk forwarded through your departmental office with confirmation of ESS account creation and instructions on how to use MyAccount@MU to set-up your password maintenance for myVILLE, Outlook email, D2L, MU Video and ESS.

Who do I call if I have questions about my accounts and passwords?

  • Please contact the IT Help Desk at (717)871-7777 for password assistance and to confirm the status of any of your accounts.
  • The Help Desk may direct you to either HR or your departmental office depending upon the current stage in the account creation process.

Where do I go to log in?

  • www.millersville.edu/logins/
  • From this directory you will be able to login to most of the web based systems that you will use to do work at the University. You may also find login access to some of these services from other Millersville University webpages.
  • Remember your username and password are NOT the same for all Millersville systems. 

myVILLE Account

Needed for login to any university computer and many university systems

  • a.k.a. username/user ID/university credentials
  • Faculty / Staff user name
    • Typically your full email address: "firstname.lastname@millersville.edu"
  • Student user names (student email address)
    • fmllllll - f = first initial / m=middle initial (or 2nd letter of last name if none) / llllll = up to first 6 letters of last name.  (example George H Jeffries  User Name: ghjeffri)
      • For common names the last 1 or 2 letters may be replaced with a number. 

Logins and Services Directory

From this directory you will be able to login to most of the web based systems that you will use to do work at the University. You may also find login access to some of these services from other Millersville University webpages.

All Millersville University services on this page that require logins use your MU Email and Password for logins.



NameDescription
  • University Intranet
  • Portal allows for access to multiple systems available to Students, Staff and Faculty


MAX

  • Banner Web Information System
  • Faculty use MAX to see course assignments and class rosters, request D2L courses, enter grades, etc.
  • Staff may use MAX to update personal information, register for classes, etc.


D2L

  • Online learning management platform used to share content, create discussions, communicate assessments and more.
  • Student success platform that promotes communication between students, course instructors, faculty advisors, and staff in support of student academic achievement.  


ESS

  • a.k.a. PASSHE, Employee Self Service
  • Portal for viewing pay stubs, submitting leave requests, view benefit plans, edit personal data, etc.
  • Each new user should enroll here and perform first time account setup with security questions/answers for their myVILLE account
  • All myVILLE account maintenance and password changes should be made here
  • Online meetings, presentations and video conferences
  • Create, upload and share multi-media video related to coursework and University interests. This system integrates with D2L.
  • Gives students and faculty an easy way to access email, calendars, and other Millersville University essentials.
  • a.k.a. Outlook or Exchange
  • Send/receive email
  • University employee email address book
  • Your Outlook calendar with meeting scheduling features
  • Office 365: Install Office on up to 5 personal and compatible Windows and Mac computers and/or tablets (including iPad!). Utilize Office 365 online for collaboration. Use OneDrive for online file storage. Free for all University students, faculty and staff.
  • Hosts resources and documentation for: Cascade (web page software), D2L Resources, OnBase (document management software), The Help Desk - Self Help, The President's Commissions and more
  • You may need to request permission to access certain wiki spaces
  • Parent and third party payments/view bills
  • Each individual user enrolls for this service
  • Service allows the University to communicate school closings, delays or other information of significant immediate importance
  • User designates which email or devices from which to receive alerts
  • Banner web client for faculty and staff
  • Student organization and involvement opportunities
  • When you need technical help...
  • IT Call Center - 717-871-7777
  • University Information Technology System and Application Operation Status

Help Desk

Help Desk Contact Info

717-871-7777

Location: Boyer Building

Email: Help.Desk@millersville.edu

Classroom Hotline: 717-871-7280

After Hours D2L Help: 877-325-7778

Hours:
Call Center/Technical Assistance Center

  • Fall/Spring Semesters:
    • M-TH 8AM - 7PM EST, F 8AM - 5PM EST
  • Winter/Summer Sessions:
    • M-F 8AM - 4PM EST

Technical Operations 'Tech Ops' Contact Info 

Audio/Video/Lighting/Electronic Support for University Campus functions

717-871-7689

Location: SMC

Email: TechOps@millersville.edu



MU Alert System: Emergency Notification
LiveSafe - mobile safety system for the University Community: LiveSafe App