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To connect your desktop computer to the new wired network follow the instructions below:


1. When you log into your computer for the first time, the Windows login screen will look the same. Log in with your MU email and password like normal. Do Not login with a pin, or facial recognition.

If you have recently changed your password, you will need to log into your computer using your old password.


2. On the first login, you will see that the network shows as disconnected in the lower-right of the toolbar. Note the globe icon:

             

3. A Windows Security window will pop-up on your screen. If you don't see the pop-up immediately upon login, wait a minute or two. Also check behind any open programs you may have up on the screen. If you still don't see the security pop-up, pull the networking cable out of your computer and then plug it back in.

             

5. Sign in with your full MU email address and regular MU password and click OK. **If you signed into your computer using an old password, please use your current password here**

             

6. Once you sign-in, the network icon on your toolbar will change to a computer icon. This means you are now successfully connected to the network. You may also receive a Cisco pop-up notifying you that your network access has been approved:

   


Troubleshooting Tips:

If you're experiencing limited or no connectivity, see below:


Step 1: Unplug the ethernet cable from the back of your computer, wait a few seconds, and then plug it back in. This should force the Windows Security window to pop-up on your screen so you can sign-in again. If that did not work, see step 2. 


Step 2: Open The Cisco Anyconnect Secure Mobility Client. You can find the client by typing Cisco in the search bar on your Start Menu:

             


Step 3: Once the Cisco Anyconnect client opens, select the Scan Again option. This will re-run the security assessment. It should not take longer than a minute. Once the assessment is complete, the network icon on your toolbar will change to a computer icon. This means you are now successfully connected to the network. 


             


If you have completed the above troubleshooting steps and still have limited, or no network connectivity, please contact the Help Desk at 717-871-7777.