Help Desk - x7777

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Computer Labs on Campus

Page: Art Lab, Breidenstine 206
Page: Byerly Lab, Byerly 109
Page: Chryst Lab, Chryst 210
Page: Digital Media Lab, Bassler 120
Page: ITEC CADD Lab, Osburn 302
Page: ITEC Desktop Publishing Lab, Osburn 303
Page: Mathematics Lab, Wickersham 108
Page: McComsey Mac Lab, McComsey 119
Page: McComsey PC Lab, McComsey 235
Page: McNairy Library, Library 1st Floor
Page: Roddy Lab, Roddy 257
Page: SMC Lab, SMC 123
Page: Stayer Lab, Stayer 209
Page: Writing Center, Chryst 109


Help Desk

Help Desk Contact Info

Location: Boyer Building
Phone: 717-871-7777
Email: Help@millersville.edu
Hours:
Call Center

  • M-Th 7am - 9pm
  • F 7am - 5pm

Walk-in Technical Assistance Center (TAC)

  • Fall/Spring Semesters:
    • M-Th 8am - 9pm, F 8am - 5pm
  • Winter/Summer Sessions:
    • M-F 8am - 5pm

Hours & Scheduling

The labs are frequently reserved for classes, during which they are not available for general use.

Computer labs are closed during official university holidays and semester breaks. As a general rule, labs are open whenever the host building is open - this principle also applies between semesters and during holidays.

Closings for general maintenance or rebuilds are posted at the lab in advance of work being done.

General Procedures & Policies

  • You need to bring your own USB mini drive(s) to save your work in most of the computer labs. Save and save often.
  • The use of printers in the computer labs vary. Please follow the guidelines posted in the lab regarding printing policies. You are permitted to bring your own paper; however, the number of copies will still be limited in accordance with lab policies. See wiki: Printing in Campus Labs
  • You are discouraged from bringing children into the computer labs. Any child brought into a lab must be under the supervision of an adult at all times.
Authentication

Lab authentication is being used at our computer labs. You will need to know your Millersville username and password to be able to access the computers.

Special Needs

Workstations for the visually impaired and the hearing impaired are available in the Library. These laptops may be checked out at the circulation desk and have both the ZoomText and JAWS software available on them. To access the Assistive Technologies Lab please contact the Learning Services Office located in Lyle Hall, Room 352, Phone: (717) 872-3178.

Scheduling of Labs

Students, faculty and staff may reserve space for University-related activities through the Registrar's Office (Phone: 717-871-5005 or email john.sicotte@millersville.edu.  This also includes requests for one-time use of a lab.

Classrooms are available for reservation only when a class is not scheduled to meet in the room. Reservations will only be made between 7:00am and 11:00pm when the University is open.

Individuals, groups, and organizations not affiliated with Millersville University must make reservations through University Dining & Conference Services (Phone: 717-871-5200).

Problems?

Online Help

If you experience any additional problems in the labs, please contact the Help Desk at (717) 871-7777.

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