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iClicker Frequently Asked Questions (FAQ)

How do I register my remote?

Will my course(s) use i>clicker?

As a student, what do I need?

Where may I purchase an i>clicker 2 remote?

May I purchase and use an i>clicker (a.k.a. i>clicker 1) remote or i>clicker+ remote instead?

May I purchase a used remote instead of a new one? Will I be able to sell my remote when I graduate?

Can I use the same i>clicker 2 remote in all my classes?

May I share an i>clicker 2 remote with my friend or roommate?

What is i>clicker GO?

May I use i>clicker GO instead of purchasing an i>clicker 2 clicker?

How long do the batteries last?

I just changed the batteries - why is the remote is not working?

I made a mistake registering, how do I re-register?

If an instructor sets a question to "Anonymous Polling", are responses truly anonymous?

Help Desk

Help Desk Contact Info

Location: Boyer Building

Phone: 717-871-7777


Classroom Hotline: 717-871-7820

Call Center

  • Fall/Spring Semesters:
    • M-Th 7:00am - 7:00pm EST
    • F 7:00am - 5:00pm EST
  • Summer Sessions:
    • M-F 7:00am - 5:00pm EST

Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 7:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST
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