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MU Video CaptureSpace Frequently Asked Questions

 What is MU Video CaptureSpace?

MU Video CaptureSpace is a desktop application that allows users to easily record content.

From recording just your voice to recording multiple web cams - MU Video CaptureSpace can do a whole lot. 

 Can I pause?

At any point during a recording you click the MU Video CaptureSpace icon on the bottom of the screen.

Click on the "Pause" button

Click on "Resume" to have the recording start again


Additionally you can use the keyboard shortcuts to pause by pressing:


to pause your recording.

 What happens if I do not want to upload my recording? What does the save button do?

If you do not want to upload your recording immediately to MU Video you can simply save it and upload it at a later date.

  1. Click on the "Save" button instead of the "Upload" button. This will save the file to the computer you are working on.
  2. When you are ready to actually upload the file. Open the MU Video CaptureSpace application and click on "Library"
  3. Click on the icon that looks like a pencil next to the recording you wish to upload
  4. Click on "Upload" to upload your recording to MU Video
 How can I annotate over my recordings?

The MU Video CaptureSpace annotation tool does not work when recording a multi-source PowerPoint presentation

During most types of recording methods you can digitally annotate by using the keyboard shortcut ALT + D or

Click on the the MU Video CaptureSpace icon

Click on the "Draw" button

When you are finished annotating click on the "Done" button


 Why should I capture a presentation instead of just recording my screen?

When using the MU Video CaptureSpace "Presentations & Lectures" recording option you can either record your screen or load a PowerPoint presentation in addition to any other inputs you would wish to record.

You should load your PowerPoint presentation into MU Video CaptureSpace if your primary source of content will be PowerPoint.

  1. There is a constant "preview" of the sources you are recording. You do not have to guess about the content being recorded from your other sources since you see exactly what is getting picked up. When doing a screen recording you do not get a preview while recording.
  2. The finished product on MU Video also displays your PowerPoint presentation in addition to one input by default. This differs from the screen recording where only one input can be toggled "on" at a time.
 How do I submit media that I created with CaptureSpace for an assignment?

Please refer to the page "Submitting from MU Video to assignments" for the latest information on how to submit an assignment.  

 How do I get my keyboard shortcuts to work on the Mac?

Mac OSX 10.7 and higher requires users to adjust settings to get the CaptureSpace keyboard shortcuts to work

In order to get shortcuts like Option+P and Option+D to work, you must first enable "access for assistive devices". To do so:

  • 10.7 & 10.8: System Preferences > Universal Access -> Keyboard and check “Enable access for assistive devices”
  • 10.9+: System Preferences> Security and Privacy->Privacy Tab->Accessibility (on left)->check access for Kaltura CaptureSpace Desktop Recorder."


 How can I use CaptureSpace if I am not a Millersville student?

If you have access to Millersville's learning management system, D2L, you have access to CaptureSpace.

Instead of going directly to MU Video, login to D2L and then click on the "Resource" menu and select "My Media".

From there please refer to the other instructions concerning installation and usage.

 What should I do if I have multiple microphones?

Open CaptureSpace and click on the "Settings" tab.

From there, click on the dropdown menu titled "Select a Microphone" and select "Save".

 What can I do if CaptureSpace is crashing or displaying error messages?

Help Desk

Help Desk Contact Info

Location: Boyer Building

Phone: 717-871-7777


Classroom Hotline: 717-871-7820

Call Center

  • Fall/Spring Semesters:
    • M-Th 7:00am - 7:00pm EST
    • F 7:00am - 5:00pm EST
  • Summer Sessions:
    • M-F 7:00am - 5:00pm EST

Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 7:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST
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