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Instructional & Technology Support

In this service catalog are links to self help materials as well as links to the support sites of other campus offices. Students, faculty, and staff may contact the IT Help Desk for further assistance. Also by contacting the IT Help Desk, faculty and staff may request one-on-one training or assistance from the Instructional & Technology Support (I&TS) team.


D2L is the D2L Brightspace Learning Environment customized for Millersville University. D2L provides a central, robust, and secure solution for online and blended classes as well as for University committees and groups.


Turnitin Feedback Studio is integrated with D2L to provide tools for improving writing.

Microsoft Office 365

Microsoft Office 365 includes Word, Excel, PowerPoint, Outlook, OneNote, and OneDrive.


Splashtop is an application that allows instructors annotate and share content via a variety of mobile devices.

MU Video

MU Video is the Kaltura video platform customized for Millersville University. MU Video provides video solutions for online, the classroom, and more. With MU Video you can create, upload, browse, search, watch, and share audio/video clips, video presentations, screencasts, and other rich media content related to coursework and University interests.


iClicker (previously stylized as "i>clicker") is a classroom response system. iClicker allows all the students in a classroom to answer questions an instructor poses during a class session. Students may purchase iClicker remotes at the University Store Textbook Room.

Adobe Creative Cloud Suite

The Creative Cloud Suite includes Photoshop, Illustrator, InDesign, and other Adobe applications.


Zoom is a system for hosting, attending, participating in, and recording synchronous online meetings, presentations, and conferences.

Help Desk

Help Desk Contact Info

Location: Boyer Building

Phone: 717-871-7777


Classroom Hotline: 717-871-7820

After Hours D2L Help: 877-325-7778

D2L Email and Live Chat

Call Center

  • Fall/Spring Semesters:
    • M-F 8:00am - 5:00pm EST
  • Summer Sessions:
    • M-F 8:00am - 4:00pm EST

Walk-in TAC

By Appointment Only - book an appointment

Technical Assistance Center - access via W. Frederick Street side of building

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