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Instructional & Technology Support

In this service catalog are links to self help materials as well as links to the support sites of other campus offices. Students, faculty, and staff may contact the IT Help Desk for further assistance. Also by contacting the IT Help Desk, faculty and staff may request one-on-one training or assistance from the Instructional & Technology Support (I&TS) team.


D2L

D2L is D2L Brightspace Learning Environment customized for Millersville University. D2L provides a central, robust, and secure solution for online and blended classes as well as for University committees and groups.

Turnitin

Turnitin Feedback Studio is integrated with D2L to provide tools for improving writing.

Microsoft Office 365

Microsoft Office 365 includes Word, Excel, PowerPoint, Outlook, OneNote, and OneDrive.

Splashtop

Splashtop is an application that allows instructors annotate and share content via a variety of mobile devices.

MU Video

MU Video is the Kaltura video platform customized for Millersville University. MU Video provides video solutions for online, the classroom, and more. With MU Video you can create, upload, browse, search, watch, and share audio/video clips, video presentations, screencasts, and other rich media content related to coursework and University interests.

iClicker

iClicker (previously stylized as "i>clicker") is a classroom response system. iClicker allows all the students in a classroom to answer questions an instructor poses during a class session. Students may purchase iClicker remotes at the University Store Textbook Room.

Adobe Creative Cloud Suite

The Creative Cloud Suite includes Photoshop, Illustrator, InDesign, and other Adobe applications.



Help Desk

Help Desk Contact Info

Location: Boyer Building

Phone: 717-871-7777

Email: help@millersville.edu

Classroom Hotline: 717-871-7820

Hours:
Call Center

  • Fall/Spring Semesters:
    • M-Th 7:00am - 7:00pm EST
    • F 7:00am - 5:00pm EST
  • Summer Sessions:
    • M-F 7:00am - 5:00pm EST

Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 7:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST
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