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Who can send campus announcements on behalf of Information Technology

  • Josh Hartranft
  • Srini Gotety
  • Stacey Conrad
  • Todd Echterling
  • Nomaan Ansari
  • Mike Dulay
  • Mike McDowell
  • Kevin Semrau

Announcements are required to follow 2 approved formats.

Format 1:  Memorandum Format

When is it used?:  The memorandum format is used to announce IT Projects, Procedures and Policy to campus.
Time requirements?:  Memorandum messages require a 10 business day (2 week) advance time before the project/procedure/policy goes into effect.
How do I send?:  Using your favorite email client.  This example will use Outlook 2010.

  1. Open a new message
  2. From the Options Tab, select the from field
  3. In the From field enter: Office of Information Technology
  4. In the To field enter: University Community
  5. The Subject Field should contain: 
  6. The message body format is:
M E M O R A N D U M

To: University Community 

From: Information Technology

Date: <date> 

Re: <subject>

 

<Content>

If you have any questions or feedback, please contact the IT Help Desk at 871-7777 or help.desk@millersville.edu

Format 2:  Maintenance/Outage Format

When is it used?:  The Maintenance/Outage format is used to send planned maintenance or unplanned outage announcements to campus.
Time requirements?:  Maintenance/Outage messages require a 2 business day advance time for preventative maintenance (time exception is maintenance that is critical in nature).  Messages should be sent ASAP for outages.
How do I send?:  Using your favorite email client.  This example will use Outlook 2010.

  1. Open a new message
  2. From the Options Tab, select the from field
  3. In the From field enter: Office of Information Technology
  4. In the To field enter: University Community
  5. The Subject Field should contain: 
  6. The message body format is: 

(Format Arial 15pt Bold) Information Technology Maintenance / Outages

TITLE HERE

(Format Arial 15pt Bold/Underline) Description:

(Format Arial 15pt Underline, Color Red) Brief Description here. 

(Format Arial 15pt Bold/Underline) IT Maintenance / Outage Timeframe:  (for Maintenance only - timeframe not needed for outage)

(Format Arial 15pt Underline, Color Red) Beginning Date:

<date>

<time>

(Format Arial 15pt Underline, Color Red) Ending Date:

<date>

<time>

 

Campus Impact:

 

Provide a detailed description including locations and services affected.     

 

Please contact the Help Desk at 871-7777 or Help.Desk@millersville.edu if you have any questions.