Help Topics
Accessing D2L
- Additional required software
- Course start and end dates
- Getting an account
- Logging in
- Mobile devices
- Scheduled maintenance downtime
- Supported browsers
- Username and password
Account Settings
Additional Information
- Blocked file types
- Overview of Policies and Resources
- Real-time connection between Banner and D2L Brightspace
- Understanding mixed content
Announcements
- Accessing announcements
- Announcements information for Instructors
- Restoring dismissed announcements
- Viewing announcements
Assignments
- Accessing assignments
- Assignments information for Instructors
- Assignments size limits
- Submitting assignments
- Troubleshooting assignments upload problems
- Turnitin status
- Viewing assignments submission feedback
- Viewing assignments submission history
Blog
Calendar
- Calendar information for Instructors
- Enabling calendar subscriptions
- Subscribing to a calendar with Apple Calendar
- Subscribing to a calendar with Google Calendar
- Subscribing to a calendar with Outlook
Checklist
Classlist
Class Progress and Course Analytics
Content
- Accessing content
- Content information for Instructors
- Opening Microsoft Office documents for editing
- Printing a content topic
- Viewing a content topic
Course Management
- Changing a course banner image
- Changing a course tile
- Changing course start and end dates
- Combining courses
- Copying content from another course
- Emptying a course
- Exporting a course
- Exporting materials from a course
- Intelligent Agents
- Making a course active
- Making a course inactive
- Master courses
- Renaming a course
- Requesting courses
- Requesting removal of past courses
- Viewing the copy components history for a course
Discussions
- Accessing discussions
- Discussions information for Instructors
- Discussions size limits
- Embed Media from MU Video to a Discussion Post
- Including original message in reply
- Recovering draft discussions posts
- Switching to grid view
- Switching to reading view
- Emailing an entire class
- Emailing from the classlist
- Email rate limiting and delays
- Email size limits
- Populating the address book
- Problems with Comcast email accounts
- Problems with email
- Receiving copies of email sent
Getting help
Getting started
- Entering a course
- Information for Faculty and Staff
- Logging out
- Missing courses
- Pinning a course
- Subscribing to updates
- Understanding automatic logout
- Video tour
Grades
Groups
Homepages and Widgets
HTML Editor
- Copying and pasting in the HTML editor
- Disabling the HTML editor
- Editing text
- Embedding items
- Using replace strings
- Using the HTML editor
Instructional & Technology Support Team
Instructure Portfolium
Locker
Mobile Apps
My Media
Notifications
- Disabling all notification messages
- Enabling notification messages
- Excluding select courses from notification messages
- Including grade values in notification messages
- Instant notification types
OneNote Class Notebook
Profile
Pulse
Quizzes, Surveys, and Self Assessments
- Accessing quizzes
- Best practices for taking quizzes
- Examity
- Exporting survey results
- Printing survey results
- Quiz stopped saving answers
- Quizzes, surveys, and self assessments information for Instructors
- Viewing quiz results
- Viewing survey results
Rubrics
Textbook Sources and Publisher Tools
- Book List
- Cengage MindLinks
- InfoSec Learning Virtual Labs
- Macmillan Course Tools
- McGraw-Hill Connect, Campus
- NBPTS ATLAS
- Pearson MyLab and Mastering
- Reading List
- SAGE Vantage
- Sapling Learning
- Textbook Room
- W. W. Norton & Company
Video Assignments
Help Desk
Help Desk Contact Info 
Location: Boyer Building
Phone: 717-871-7777
Email: help@millersville.edu
Classroom Hotline: 717-871-7280
After Hours D2L Help: 877-325-7778
Hours:
Call Center
- Fall/Spring Semesters:
- M-TH 8AM - 7PM EST, F 8AM - 5PM EST
- Summer Sessions:
- M-F 8AM - 4PM EST
Walk-in TAC
M 9-11AM, 12-7PM
- T 11AM-4PM
- W 9-10:30AM, 1-7PM
- TH 9AM-5PM
- F 9-11AM, 1-4PM
By Appointment - book an appointment
Technical Assistance Center - access via W. Frederick Street side of building
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