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How can I use Desire2Learn as a replacement for class-based LISTSERVs?

Obtaining a course shell

First, you'll need a Desire2Learn shell for your course. Using MAX, you can request a shell for any of your current or upcoming courses. The course shell will be automatically created within 36 hours, and all students currently registered for the course will be enrolled in the course shell for you. If you're teaching multiple sections of a course, or two or more similar courses, you can even combine two or more CRNs (Course Reference Numbers) into a single Desire2Learn shell as you submit your request in MAX.

For more information, please see the requesting courses page. If you have questions, or run into any trouble, please contact the Information Technology Help Center.

Getting help with your new shell

One-on-one, face-to-face training

Please visit the training registration page and select one of the available training times for an Introduction to D2L session. This will provide you with an overview of your Desire2Learn course shell and all the tools available within it. From there, you can choose to attend additional sessions, such as Discussions or Groups.

Desire2Learn Resources wiki

This Desire2Learn Resources wiki contains information addressing many of the most common questions about, and issues with, using Desire2Learn. Please use the table of contents in the left column, or the search box on the wiki homepage, to seek out pages appropriate to your needs. You may refer your students to pages in this wiki as well.

Teaching and Learning Community (TALC)

Additional resources for Desire2Learn course instructors are located within Desire2Learn in a special shell called the Teaching and Learning Community, or TALC for short. These resources include more in depth self-help guides than are available in the wiki, focused video tutorials, example materials, and even interactive discussions. To enter TALC, log into Desire2Learn and then follow the link near the bottom of the left column on the My Home page.

Sending an email message to an entire class

Comprehensive information on sending email to an entire class from within Desire2Learn is available via one-on-one training. However, a brief, step-by-step guide is also available in the wiki. Additional useful information, such as rate limits, attachment size limits, and the like, is available in the email section of the wiki.

Help Desk

Help Desk Contact Info

Location: Boyer Building
Phone: 717-871-7777
Call Center Hours

  • M-Th 7:00am - 9:00pm EST
  • F 7:00am - 5:00pm EST

Walk-in Technical Assistance Center (TAC) Hours

Boyer, 1st floor, Room 119

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 9:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST
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