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End-of-Life Warning

You will not be able to access Collaborate or Collaborate Ultra after June 30, 2018.

PASSHE's contract with Blackboard, Inc. for Collaborate and Collaborate Ultra ends on June 30, 2018. After June 30, 2018, you will not be able to access Collaborate rooms, Collaborate Ultra rooms, or any archived recordings you have in Collaborate or Collaborate Ultra.

The Bb Student app enables you to join sessions in Collaborate with the Ultra experience from your mobile device.

A: Share your video, turn on your microphone, raise your hand to tell the moderator you want to speak, and chat with other participants. Your local video appears in the lower left corner and the current speaker is in the lower right corner.
B: Tap the arrow in the icon bar to access drawing tools. The arrow only appears after your instructor or session moderator turns on the whiteboard tools. You can draw on shared files or a blank whiteboard. Select the pencil or a shape and start drawing! Use the arrow to zoom and scroll.
C: See who is in the session. Tap the three dots at the top of the screen to see a participant list, select a shared file, and access help documentation.
D: Hang up to end the session.


Help Desk

Help Desk Contact Info

Location: Boyer Building
Phone: 717-871-7777
Call Center

  • Fall/Spring Semesters:
    • M-Th 7:00am - 7:00pm EST
    • F 7:00am - 5:00pm EST
  • Summer Sessions:
    • M-F 7:00am - 5:00pm EST

Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 7:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST
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