These instructions assume you have already logged in to D2L and entered the course in which you wish to work.
Not sure which Collaborate you are using? Check out our comparison page.
What do I need in order to run Collaborate Ultra?
You can participate in a Collaborate session from either a traditional computer, either a desktop or a notebook computer, or from a mobile device. Please see the appropriate section below for additional information.
Whether you use a traditional computer or a mobile device, you'll need a fast, reliable Internet connection for Collaborate.
What You Need for Collaborate
On Desktop Computers, Notebook Computers, Full Windows Tablets
The optimal Collaborate experience for all users is with Google's Chrome browser. Chrome supports all of the functionality necessary to run a full-featured Collaborate session.
For Presenters and Moderators: Presenters and Moderators must use Google Chrome and install the Desktop Sharing Chrome Extension in order enable desktop sharing. Moderators and Presenters will be prompted to install the extension when attempting to share their desktop - or they can download the extension directly from: https://chrome.google.com/webstore/detail/desktop-sharing/ajojghojfapedgfkjmhchgblmjfanggo
For Participants: The Safari, Firefox and Internet Explorer browsers are fully supported for the participant experience. Collaborate with the Ultra experience will utilize Adobe Flash for viewing and sharing audio and video, and viewing app share.
We only support the Adobe Flash Player Version 17 or above.
So you can hear presenters and other participants, your computer will need at least one of the following:
So you can speak to presenters and fellow participants, your computer will need at least one of the following:
So you can fully participate, with video, your computer will need at least one of the following:
For some Collaborate sessions, you may call in by telephone. You'll then use your phone for discussions rather than using your computer's speakers and microphone. To find out if using a telephone will be an option for your Collaborate session, please check with the person or people running the session.
For more information on using your phone for audio, please go to:
On Mobile Devices
Collaborate mobile app is available for:
- Android, see: Getting the Collaborate app for Android
- iOS (iPad, iPhone, iPod Touch), see: Getting the Collaborate app for iOS
You can join Collaborate sessions as a participant using a mobile device such as a smartphone or tablet, but not all of the features of Collaborate will be available to you. Please see: Capabilities of Collaborate Mobile
Whenever possible, please try to plan ahead for your attendance of Collaborate sessions so you can do so from a desktop or notebook computer. If you will need to attend a Collaborate session from a mobile device, please communicate ahead of time with the person or people running that session. He, she, or they may be using Collaborate features that will be unavailable to you on a mobile device.