What do I need in order to run Collaborate?
These instructions assume you are using Collaborate and not Collaborate Ultra.
Not sure which Collaborate you are using? Check out our comparison page.
You can participate in a Collaborate session from either a traditional computer, either a desktop or a notebook computer, or from a mobile device. Please see the appropriate section below for additional information.
Whether you use a traditional computer or a mobile device, you'll need a fast, reliable Internet connection for Collaborate. For more information on Internet connection types and Collaborate, please see: Choosing your connection speed for Collaborate
What You Need for Collaborate
On Desktop Computers, Notebook Computers, Full Windows Tablets
Collaborate supports the same web browsers as D2L. Please see: Supported browsers
Recommended web browser: Firefox
Mac OS X 10.8.4 or higher
Mac OS X older than 10.8.4
So you can hear presenters and other participants, your computer will need at least one of the following:
So you can speak to presenters and fellow participants, your computer will need at least one of the following:
So you can fully participate, with video, your computer will need at least one of the following:
For some Collaborate sessions, you may call in by telephone. You'll then use your phone for discussions rather than using your computer's speakers and microphone. To find out if using a telephone will be an option for your Collaborate session, please check with the person or people running the session.
On Mobile Devices
A Collaborate mobile app is available for:
- Android, see: Getting the Collaborate app for Android
- iOS (iPad, iPhone, iPod Touch), see: Getting the Collaborate app for iOS
- Kindle Fire, see: Getting the Collaborate app for Kindle Fire
You can join Collaborate sessions as a participant using a mobile device such as a smartphone or tablet, but not all of the features of Collaborate will be available to you. Please see: Capabilities of Collaborate Mobile
Whenever possible, please try to plan ahead for your attendance of Collaborate sessions so you can do so from a desktop or notebook computer. If you will need to attend a Collaborate session from a mobile device, please communicate ahead of time with the person or people running that session. He, she, or they may be using Collaborate features that will be unavailable to you on a mobile device.