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How do I change the frame rate for my webcam video in Collaborate?

End-of-Life Warning

You will not be able to access Collaborate or Collaborate Ultra after June 30, 2018.

PASSHE's contract with Blackboard, Inc. for Collaborate and Collaborate Ultra ends on June 30, 2018. After June 30, 2018, you will not be able to access Collaborate rooms, Collaborate Ultra rooms, or any archived recordings you have in Collaborate or Collaborate Ultra.

These instructions assume you are in Blackboard Collaborate.

These instructions assume you are using Collaborate and not Collaborate Ultra.

Not sure which Collaborate you are using? Check out our comparison page.

To set the maximum frames per second Collaborate will send for your webcam:

  1. Open Collaborate's preferences:
    • On Windows:
      1. Open the Edit menu.
      2. In the Edit menu, choose "Preferences..."
    • On Mac OS X:
      1. Open the "Blackboard Collaborate" menu.
      2. In the Blackboard Collaborate menu, choose "Preferences..."
  2. In the Preferences window that opens:
    1. In the left column, scroll down to " Audio / Video".
    2. Under " Audio / Video", select "Camera Settings".
    3. Under "Use this option to cap the video frame rate", move the slider to your desired frame rate.
    4. (optional) Check "Display frame rate" to show the current frame rate in the top left corner of the Audio & Video panel.
    5. Click the "OK" button.

Lowering the frame rate of the webcam video you send through Collaborate will free up bandwidth on your Internet connection for other purposes, such as audio and video from other Collaborate participants as well as whiteboard collaboration, application sharing, web tours, and file exchanges.

Your actual frame rate during Collaborate sessions will be determined by multiple factors, including:

  • your frame rate setting in Collaborate's preferences
  • the maximum frame rate your webcam's hardware and driver can produce
  • your frame rate setting, if available, of your webcam's software
  • the available bandwidth of your Internet connection

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