How must my browser be configured for D2L?

Allow pop-ups

Your web browser may default to disabling pop-up windows. Unfortunately, blocking pop-up windows may prevent you from accessing some of the content and tools within D2L. Either disable your pop-up blocker(s) or set an exception in your pop-up blocker(s) to allow pop-ups from millersville.desire2learn.com.

Additionally because your web browser may not be the only software on your computer that blocks pop-ups, you may check settings in other applications as well.

In addition to your web browser itself, other software packages that may block pop-ups include:

  • add-on web browser toolbars
  • anti-virus utilities
  • firewalls
  • other security utilities

Accept cookies

All browsers supported by D2L default to accepting cookies—exactly what D2L needs. However, if you (or another user of your computer) have adjusted your browser's cookie settings at some point in the past, you may need to check those settings again now to make sure your browser will work properly with Desire2Learn.

Enable JavaScript

JavaScript is enabled by default in all browsers supported by D2L, so you are probably already all set. However, if you have disabled JavaScript in your web browser, or if you have installed a browser add-on that disables JavaScript, you will need to adjust your web browser's configuration.

For more information, please see: How to enable JavaScript in your web browser.


Help Desk

Help Desk Contact Info

717-871-7777

Location: Boyer Building

Email: help@millersville.edu

Classroom Hotline: 717-871-7280

After Hours D2L Help: 877-325-7778

Hours:
Call Center/Technical Assistance Center

  • Fall/Spring Semesters:
    • M-TH 8AM - 7PM EST, F 8AM - 5PM EST
  • Winter/Summer Sessions:
    • M-F 8AM - 4PM EST

By Appointment - book an appointment

Technical Operations (Audio/Video/Lighting/Electronic Support for University Campus functions): 717-871-7689

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