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How must my browser be configured for D2L?

Allow pop-ups

Many modern web browsers default to disabling pop-up windows. Unfortunately, blocking pop-up windows may prevent you from accessing some of the content and tools within D2L. Either disable your pop-up blocker(s) or set an exception in your pop-up blocker(s) to allow pop-ups from millersville.desire2learn.com.

Your web browser may not be the only software on your computer that blocks pop-ups. Third-party web browser toolbars, anti-virus packages, firewall software, and other security utilities all can contain pop-up blockers too. If you continue to experience problems seeing all the information in your D2L course or courses even after correctly disabling or adding an exception to your web browser's own pop-up blocker, you may need to check your computer for additional pop-up blockers.

Accept cookies

All browsers supported by D2L default to accepting cookies--exactly what D2L needs. However, if you (or another user of your computer) have adjusted your browser's cookie settings at some point in the past, you may need to check those settings again now to make sure your browser will work properly with Desire2Learn.

Enable JavaScript

JavaScript is enabled by default in all browsers supported by D2L. Therefore, it's likely your web browser is already configured correctly. However, if you (or another user of your computer) have adjusted your browser's JavaScript settings at some point in the past, you may need to check the JavaScript settings now to make sure your browser will work properly with D2L.



Help Desk

Help Desk Contact Info

Location: Boyer Building
Phone: 717-871-7777
Email: help@millersville.edu
Hours:
Call Center

  • Fall/Spring Semesters:
    • M-Th 7:00am - 7:00pm EST
    • F 7:00am - 5:00pm EST
  • Summer Sessions:
    • M-F 7:00am - 5:00pm EST

Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 7:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST
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