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How do I request a D2L shell for a course that does not have a CRN?

Please contact the IT Help Desk at (717) 871-7777 (on campus: x7777) or, explain that you are requesting a D2L shell for a non-CRN course section, and provide the following information:

  • your name
  • your department
  • your email address
  • your phone number
  • the name of the non-CRN course section
  • the course number and section number of the non-CRN course, if applicable
  • the semester(s) during which the D2L will be used



  • Once a request is submitted to the IT Help Desk, it may take three to four business days for the course shell to appear within D2L.
  • Because D2L shells for non-CRN course sections are not linked with Banner, you must manually add students to, and drop students from, the shell.

Help Desk

Help Desk Contact Info

Location: Boyer Building

Phone: 717-871-7777


Classroom Hotline: 717-871-7820

Call Center

  • Fall/Spring Semesters:
    • M-Th 7:00am - 7:00pm EST
    • F 7:00am - 5:00pm EST
  • Summer Sessions:
    • M-F 7:00am - 5:00pm EST

Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 7:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST

After Hours D2L Help

Email and Live Chat

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