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How can I find a course that doesn't appear in my My Courses widget?

Please look for your course using either:

  • the advanced course search feature
  • your all courses page

Using the Advanced Course Search Feature

  1. Click or tap the waffle menu (icon of a 3-by-3 grid of squares).
  2. Follow the Advanced Search link.
  3. Use the available controls, particularly the Select Semester button, to filter your list of D2L courses.

Using Your All Courses Page

  1. Follow the View All Courses link at the bottom of your My Courses widget.
  2. Use the filter and sort controls to assist you in looking for your course.

What if I still cannot find my course?

Please check the following:

If you are a student:

Have you officially registered for, or added, the course?

If you have not yet officially registered for the course, or if you've received permission from the course instructor to add the course but not yet submitted that addition, then you will not be enrolled in the D2L course. Please submit your registration or addition.

Does the course use D2L?

Not all courses at Millersville use D2L. Your course instructor may have decided not to use D2L for your course or may be waiting until later in the semester to begin using D2L. Please contact your course instructor to confirm D2L is being used for your course.

Are you a Masters or Doctoral student from Kutztown University or Shippensburg University?

Enrollment information for Kutztown and Shippensburg students comes from Kutztown's or Shippensburg's student information systems, not from Millersville's. This can create an additional delay. Please contact Millersville's IT Help Desk if you have questions or need assistance.

If you are faculty or staff:

Is the first day of the course's semester six or fewer weeks in the future?

Banner does not begin sending D2L course information until six weeks before a semester begins. Prior to that, if you wish to begin building or reworking a course, please consider a master course.


This information is also available in the MU IT Help Desk FAQ: https://millersvilleuniversity.sysaidit.com/FAQTree.jsp#31


Help Desk

Help Desk Contact Info

Location: Boyer Building

Phone: 717-871-7777

Email: help@millersville.edu

Classroom Hotline: 717-871-7280

After Hours D2L Help: 877-325-7778

D2L Email and Live Chat

Hours:
Call Center

  • Fall/Spring Semesters:
    • M-TH 8AM - 7PM EST, F 8AM - 5PM EST
  • Summer Sessions:
    • M-F 8AM - 4PM EST

Walk-in TAC

  • M 9-11AM, 12-7PM

  • T 11AM-4PM
  • W 9-10:30AM, 1-7PM
  • TH 9AM-5PM
  • F 9-11AM, 1-4PM

By Appointment - book an appointment

Technical Assistance Center - access via W. Frederick Street side of building

After Hours D2L Help

Email and Live Chat

Search D2L Resources