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During my Collaborate Ultra session, what can I do to improve quality of the recordings?

Why do the Collaborate Ultra Recordings "miss" certain slides when recordings?

Collaborate Ultra is a fairly new product and some areas are still in development. Unfortunately an area of improvement for Collaborate is the fidelity of recordings. Depending on conditions - you might notice that some of your recordings do not pick up every single PowerPoint slide that is shared. Thankfully there are a few ways to improve the quality of your recordings.

  • When you share a slide, share it for at least 10 seconds
    • While there are no hard and fast rules - generally speaking the longer a slide is on screen, the better the chance is that it will be recorded
  • When you share a presentation, use a presentation tool. Even if you do not actively use the tool, using a presentation tool such as the "pointer" when sharing your slides seems to improve the recording quality.
  • Be patient.
    • Collaborate support has advised us that as the product matures we should see more reliable recordings.

Help Desk

Help Desk Contact Info

Location: Boyer Building
Phone: 717-871-7777
Call Center

  • Fall/Spring Semesters:
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    • F 7:00am - 5:00pm EST
  • Summer Sessions:
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Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

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  • Winter/Summer Sessions:
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