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How can I get the Blackboard Collaborate app for my iPhone, iPad, or iPod Touch?

End-of-Life Warning

You will not be able to access Collaborate or Collaborate Ultra after June 30, 2018.

PASSHE's contract with Blackboard, Inc. for Collaborate and Collaborate Ultra ends on June 30, 2018. After June 30, 2018, you will not be able to access Collaborate rooms, Collaborate Ultra rooms, or any archived recordings you have in Collaborate or Collaborate Ultra.

These instructions assume you are using Collaborate and not Collaborate Ultra.

Not sure which Collaborate you are using? Check out our comparison page.

The Blackboard Collaborate Mobile app is available for free in the iTunes app store.

On what iOS devices can I use the Collaborate Mobile app?

Blackboard have tested and certified the following:

  • iOS versions: 4.3 through 7.0
  • iOS devices:
    • iPad
      • iPad 2
      • iPad 3
      • iPad 4
    • iPhone
      • iPhone 4
      • iPhone 4s
      • iPhone 5
    • iPod Touch
      • iPod Touch 4th Generation
      • iPod Touch 5th Generation

Other iOS devices may work, but have not been tested or certified for use with Collaborate by Blackboard.

Help Desk

Help Desk Contact Info

Location: Boyer Building
Phone: 717-871-7777
Call Center

  • Fall/Spring Semesters:
    • M-Th 7:00am - 7:00pm EST
    • F 7:00am - 5:00pm EST
  • Summer Sessions:
    • M-F 7:00am - 5:00pm EST

Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 7:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST
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