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How can I get the app to connect to a Collaborate session with my iPhone, iPad, or iPod Touch?

The Blackboard (Bb) student app, which is used to access Collaborate Ultra is available for free in the iTunes app store.

On what iOS devices can I access a Collaborate session?

Bb Student supports iOS 8 and later. To learn which operating system version you are running, see iPhone, iPad, iPod: How to Find the Software Version.

To learn how to update your iOS software, see Update Your iPhone, iPad, or iPod Touch.

How do I use the app?

You will need to disable "Private Browsing Mode" within Safari in order to access Collaborate Ultra.
For instructions on how to disable "Private Browsing Mode" please refer to:


The first time you access a Collaborate session it can be a little confusing.

Please review the instructions at Accessing Collaborate Ultra using a mobile device

Help Desk

Help Desk Contact Info

Location: Boyer Building
Phone: 717-871-7777
Call Center

  • Fall/Spring Semesters:
    • M-Th 7:00am - 7:00pm EST
    • F 7:00am - 5:00pm EST
  • Summer Sessions:
    • M-F 7:00am - 5:00pm EST

Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 7:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST
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