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How do I edit my Collaborate user profile?

End-of-Life Warning

You will not be able to access Collaborate or Collaborate Ultra after June 30, 2018.

PASSHE's contract with Blackboard, Inc. for Collaborate and Collaborate Ultra ends on June 30, 2018. After June 30, 2018, you will not be able to access Collaborate rooms, Collaborate Ultra rooms, or any archived recordings you have in Collaborate or Collaborate Ultra.

These instructions assume you are in Blackboard Collaborate.

These instructions assume you are using Collaborate and not Collaborate Ultra.

Not sure which Collaborate you are using? Check out our comparison page.

  1. Open Collaborate's preferences:
    • On Windows:
      1. Open the Edit menu.
      2. In the Edit menu, choose "Preferences..."
    • On Mac OS X:
      1. Open the "Blackboard Collaborate" menu.
      2. In the Blackboard Collaborate menu, choose "Preferences..."
  2. In the Preferences window that opens:
    1. In the left column, scroll down to " Profile".
    2. Under " Profile", select "My Profile".
    3. Set your profile picture.

    4. In the "First Name" field, type your first name.

    5. In the "Last Name" field, type your last name.
    6. (optional) To the "Full Name" field, Collaborate automatically copies your entries for "First Name" and "Last Name". If you'd like to make adjustments—adding a title, a middle name or initial, or a suffix—you may do so.
    7. (optional) In the "Title" field, type your job title.
    8. (optional) In the "Company" field, type the name of your employer.
    9. Click the "OK" button.

Additional Profile Information

The Contact and Addresses tabs of My Profile provide space for additional information about you. However, unless you have a special reason to add information to those pages, you can ignore them.

Help Desk

Help Desk Contact Info

Location: Boyer Building
Phone: 717-871-7777
Call Center

  • Fall/Spring Semesters:
    • M-Th 7:00am - 7:00pm EST
    • F 7:00am - 5:00pm EST
  • Summer Sessions:
    • M-F 7:00am - 5:00pm EST

Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 7:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST
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