Skip to end of metadata
Go to start of metadata

How do I create a new Collaborate Session?

End-of-Life Warning

You will not be able to access Collaborate or Collaborate Ultra after June 30, 2018.

PASSHE's contract with Blackboard, Inc. for Collaborate and Collaborate Ultra ends on June 30, 2018. After June 30, 2018, you will not be able to access Collaborate rooms, Collaborate Ultra rooms, or any archived recordings you have in Collaborate or Collaborate Ultra.

These instructions assume you have already logged in to D2L and entered the course in which you wish to work.

Note - you can do not have to specifically create a session in order to use Collaborate Ultra. You are automatically provisioned with a room called "Course Room" that can be used. 


  1. Access Collaborate.
  2. Click on the "+" button in the upper right hand side of the screen
  3. In the Name field, type a name for your session.
    1. Do not include any special characters (&%$#) in the name field
  4. Set the start date and time to when the room should first be available to participants. The start date and time must be in the future
  5. Set the end date and time to when the room should close to participants. The end date and time must be:
    • Further into the future than the start date and time
    • You can also set the session to never close by clicking on "No End"
  6. (optional)You can also create a number of sessions at once having them repeat.
  7. Set the early entry time
    • Early entry can be set to 15 minutes to 60 minutes
    • Early entry can also be completely disabled
  8. Type in a description for the room
  9. Allow or disallow "Guest Access"
    1. By allowing Guest Access you can allow attendees to join via the "Guest Link" which allows users to access the session directly instead of going through D2L
    2. Set the Guest Role - users that use the "Guest Link" can be granted the following privilege levels:
      1. Participant
        1. Least amount of control
      2. Presenter
        1. Manage raised hands, 
        2. Share content
        3. Navigate slides
        4. Presenters CANNOT record a session, they must be given moderator privileges.
      3. Moderator
        1. Full privileges
  10. Set Session Settings (Optional)
    1. Allow recording downloads from the Recordings page as well as on the recording play back page.

    2. Show the profile pictures of moderators only.

    3. Allow participants to use audio, video, chat, and the whiteboard editing tools.

    4. Allow users to join the session using a telephone for their audio.

  11. Click the Save button.

Collaborate Ultra session are limited to 100 attendees.

Help Desk

Help Desk Contact Info

Location: Boyer Building
Phone: 717-871-7777
Call Center

  • Fall/Spring Semesters:
    • M-Th 7:00am - 7:00pm EST
    • F 7:00am - 5:00pm EST
  • Summer Sessions:
    • M-F 7:00am - 5:00pm EST

Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 7:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST
Search D2L Resources