Skip to end of metadata
Go to start of metadata

I copied course materials, including Collaborate rooms, from another D2L course shell. Can I use those copied Collaborate rooms in my new D2L course shell?

End-of-Life Warning

You will not be able to access Collaborate or Collaborate Ultra after June 30, 2018.

PASSHE's contract with Blackboard, Inc. for Collaborate and Collaborate Ultra ends on June 30, 2018. After June 30, 2018, you will not be able to access Collaborate rooms, Collaborate Ultra rooms, or any archived recordings you have in Collaborate or Collaborate Ultra.

No. You must create new Collaborate Ultra sessions in the new D2L course shell.

Please also see: Cleaning up old Collaborate links

Must I create a new Collaborate room for each time I will meet with my class?

No. While you can create a separate Collaborate Ultra session for each class meeting, you do not have to. Instead, you reuse a room multiple times, even for every meeting throughout an entire semester.

You also are automatically provided with a room named "Course Room" which you can use if you wish.

Help Desk

Help Desk Contact Info

Location: Boyer Building
Phone: 717-871-7777
Call Center

  • Fall/Spring Semesters:
    • M-Th 7:00am - 7:00pm EST
    • F 7:00am - 5:00pm EST
  • Summer Sessions:
    • M-F 7:00am - 5:00pm EST

Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 7:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST
Search D2L Resources