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I copied course materials, including Collaborate rooms, from another D2L course shell. Can I use those copied Collaborate rooms in my new D2L course shell?

End-of-Life Warning

You will not be able to access Collaborate or Collaborate Ultra after June 30, 2018.

PASSHE's contract with Blackboard, Inc. for Collaborate and Collaborate Ultra ends on June 30, 2018. After June 30, 2018, you will not be able to access Collaborate rooms, Collaborate Ultra rooms, or any archived recordings you have in Collaborate or Collaborate Ultra.

These instructions assume you are using Collaborate and not Collaborate Ultra.

Not sure which Collaborate you are using? Check out our comparison page.

No. You must create new Collaborate rooms in the new D2L course shell.

Please also see: Cleaning up old Collaborate links

Must I create a new Collaborate room for each time I will meet with my class?

No. While you can create a separate Collaborate room for each class meeting, you do not have to. Instead, you reuse a room multiple times, even for every meeting throughout an entire semester.

If you choose to reuse a room for multiple class meetings, please title the room appropriately.
For example:

  • Online Room for Tuesday 6:00pm-9:00pm
  • Online Room for Tuesday and Thursday 7:00pm Class
  • Online Office Hours

Must I add all my students as attendees when I create a room?

No. In fact, in most cases, you want to skip adding attendees when you create a Collaborate room.

If you set a Collaborate room's "Room Visibility" to "Public Room", and do not add any attendees to the room, everyone enrolled in your D2L course will have access to the room. As the course's enrollment changes—for instance, during add/drop—you will not need to update the room. And despite the word presence of the word "public", people not enrolled in your D2L course will not be able to enter the room unless you invite them.

Help Desk

Help Desk Contact Info

Location: Boyer Building
Phone: 717-871-7777
Call Center

  • Fall/Spring Semesters:
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    • F 7:00am - 5:00pm EST
  • Summer Sessions:
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Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

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  • Winter/Summer Sessions:
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