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When using the Collaborate Ultra Mobile app (Blackboard Student), can I do all the same things I do with Collaborate on a desktop or notebook computer?

No. Blackboard have only included support for a subset of Collaborate's functionality in Collaborate Mobile.

Collaborate Ultra Mobile (Blackboard Student) Can

Using Collaborate Ultra Mobile, you can:

  • listen to other participants
  • speak to the entire room
  • send and receive text chat messages with entire room
  • raise hand
  • communicate using emoticons
  • view the whiteboard
  • view an application shared from another participant's computer

Collaborate Ultra Mobile (Blackboard Student) Cannot

When using Collaborate Ultra Mobile, you cannot:

  • send or receive private messages in text chat
  • annotate on the whiteboard
  • lead a web tour
  • playback recorded sessions

Help Desk

Help Desk Contact Info

Location: Boyer Building
Phone: 717-871-7777
Call Center

  • Fall/Spring Semesters:
    • M-Th 7:00am - 7:00pm EST
    • F 7:00am - 5:00pm EST
  • Summer Sessions:
    • M-F 7:00am - 5:00pm EST

Walk-in TAC

Technical Assistance Center - access via W. Frederick Street side of building

  • Fall/Spring Semesters:
    • M-Th 8:00 am - 7:00pm, F 8:00am - 5:00pm EST
  • Winter/Summer Sessions:
    • M-F 8:00am - 5:00pm EST
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