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What other software do I need?

Required for All Courses

Adobe Reader

In order to read Portable Document Format (PDF) files posted within your course, you will need to have Adobe Reader installed on your computer. Adobe Reader is a free download from

Required for Some Courses

Microsoft Office

Many courses require that you to create or edit papers, spreadsheets, presentations, or other documents. For all these purposes—plus file sharing, group collaboration, and more—the university provides Microsoft Office 365 to all Millersville University students, staff, and faculty members.

MU Video Personal Capture

Some courses require that you complete video assignments. In some cases to record video, you will need to download and install Personal Capture.


Many courses use Zoom for synchronous class sessions, for group work, for recording video, or for other collaborative purposes.

Help Desk

Help Desk Contact Info

Location: Boyer Building

Phone: 717-871-7777


Classroom Hotline: 717-871-7280

After Hours D2L Help: 877-325-7778

D2L Email and Live Chat

Call Center

  • Fall/Spring Semesters:
    • M-TH 8AM - 7PM EST, F 8AM - 5PM EST
  • Summer Sessions:
    • M-F 8AM - 4PM EST

Walk-in TAC

  • M 9-11AM, 12-7PM

  • T 11AM-4PM
  • W 9-10:30AM, 1-7PM
  • TH 9AM-5PM
  • F 9-11AM, 1-4PM

By Appointment - book an appointment

Technical Assistance Center - access via W. Frederick Street side of building

After Hours D2L Help

Email and Live Chat

Search D2L Resources