Every time I try to access the groups page, I see an "Internal Error" message. What can I do?
Unfortunately, at this time, a bug in D2L blocks students from seeing the groups page—instead showing students an "Internal Error" message—in any course where all of the following conditions are present:
- An instructor has created groups.
- An instructor has assigned discussion topics to specific groups.
- An instructor has hidden from student view—outright or by date—one or more group-specific discussion topics.
Programmers at D2L, Inc. are working on a fix for this bug.
In the meantime, rather than attempting to go to the groups page, please access your group materials from their respective tools: discussions, locker, etc.
Help Desk
Help Desk Contact Info
Location: Bard Hall
Phone: 717-871-7777
Email: help@millersville.edu
Classroom Hotline: 717-871-7280
After Hours D2L Help: 877-325-7778
Hours:
Call Center
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- Summer Sessions:
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- W 9-10:30AM, 1-7PM
- TH 9AM-5PM
- F 9-11AM, 1-4PM
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Technical Assistance Center - Bard Hall
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