Desire2Learn have issued a service notification:
February 17, 2013
Incident: The D2L Network Operations Center (NOC) advises that an infrastructure event in your SaaS facility may be impacting access for clients.
End User Impact: Users may be experiencing intermittent network issues connecting to their Learning Environment.
11:00pm ET Update
- The issue is now resolved
- All customers who were having an issue are now verified to be fixed
- We continue to monitor the system closely to ensure no further issues
- Root cause investigation is underway with our vendor
- This will be the last update on this issue.
5:00pm ET Update
- All appropriate internal teams are continuing to investigate the issue with highest urgency and priority.
- The next update will be at 8pm EST or when there is a relevant update.
3:30pm ET Update
- All appropriate internal teams have been engaged and are currently investigating the issue
- D2L is working to resolve the issue as quickly as possible
- The next update will be at 5pm EST or when there is a relevant update